"Replacement cover for my gazebo arrived on time and In excellent condition. The universal cover fit well. Very happy with my purchase."
"Was easy to order. Delivery to Canada to my home from California, USA was actually over night. Crazy! Product was as described and fit wonderfully. Would recommend WindGardens to everyone if you need to replace a worn or torn canopy on your metal gazebo frame."
"My 2dn Canopy replacement from them, I liked the first one so much I ordered a second for over my hot tub, very well made including air holes along the bottom which is a nice addition to the original canopy... fast shipper , will do business with them from now on."
"My initial order was the wrong size....I used the included prepaid label to return the item (very handy) and then was contacted by Jocelyn in customer service with alternate item numbers and sizes that might work for my swing....very helpful and exceeding expectation for customer service...thank you!!"
"It was easy to order, and I recieve d it on time. "
"Received merchandise on time it was easy to use online. Only problem with garden winds is the phone you don’t answer. I was on the phone for 35 minutes still no answer this happened to me twice. You need to hire more people. Other than that device is good. They did call me back customer service rep was very helpful. Thanks Dmk"
"Excellent service. I highly recommend Garden Winds."
"What I was told that it pull cost and what I was billed was totally different. I am from Canada so be prepared "
"I recently ordered a new canopy for my gazebo. While the canopy was already being shipped, I realized that I had ordered the incorrect item. Through email communication, they advised me how to handle the return. I sent it back yesterday, and when that reaches them, I will order the correct one this time."
"The replacement canopy is to loose on the top Terr,and to tight on bottom. This the second one I bought from them,first one only lasted three years. If I could have found it somewhere else,I would have bought from them. Not happy!"
"Fast shipping, correct size and durable material. "
"I am so disappointed. I was looking to order a replacement cover for my pergola. The color that I wanted to order said it was out of stock but would be available June 2nd. It said to order right away to make sure I would receive it when they came in. I made my order May 7th. A month didn’t seem so bad to wait. Today is June 5th. I thought it was odd that I had heard nothing further about my order. I went to the website and my order is listed “in process”. There is no information telling me what that means. So I looked up my item on their site again and It now says that this product is back ordered until April 2019! I called the company and spoke to a representative who confirmed that they were on order and that they would arrive when they site said they would. I told her that when I placed my order in May, the site said it would be here in June (2018). Why is it going to take another 10 months to get here. She replied that it is coming from China and there is nothing they can do. I feel rather misled. I trusted the dates on their site to be accurate and now I am told that my order will be “in process” indefinitely. I am also angry that I had to call the company for any kind of update about this order. I feel that if the arrival date was going to change that much, I should have been notified. For the 30 minutes I was on the phone waiting to speak to a live person, their recorded message stated that they are leader in this industry and they strive to provide outstanding customer service. I do not feel that this was the case. "
"My mom started buying from you guys. Fast, courteous service."
"Fast service....... great product for a reasonable price!"
"Finding the right size was a breeze, and the shipping was REALLY fast.
Typing this as I sip on coffee and happily swing on my covered swing!"