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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
4/5

2018-06-14

Replacement Canopy

"The material looks very durable and much better than the original Coleman material. We are hopeful that it will last several years. The fit is good but not quite as tight as the original so I am concerned that puddles may form on the canopy when it rains instead of rolling right off. The screen material looks nice although it is integrated into the canopy top where as the original had the screen separate. I'm not sure that is a problem but if it gets damaged then we would have to replace the entire canopy. The screen is also a light tan color which looks fine from the outside but when you are inside looking out it makes the scenery appear foggy. We will have to see how we get use to that.
Overall we are happy with the replacement canopy.
"


Verified
4/5

2018-06-13

Speedy Delivery

"The canopy we ordered arrived very quickly, and the company did not try to gouge us with shipping (it was included in the price).
However it was a bit too large for our frame.
Granted, we ordered a "universal" fit top, and our frame turns out to be a few inches less that the stated 10 x 10 ft.
It would be appreciated if the company would provide exact measurements in inches of the canopy, as opposed to "roughly 10 feet".
It will now be a serious challenge to keep the top canvas tout and prevent sagging in the rain.
We did not have this problem with previously ordered canopies (possibly not from Garden Winds).
"


Verified
5/5

2018-06-13

3 person charm swing canopy.

"As usual, my order for a replacement canopy for our swing was filled promptly if it always fits perfectly. "


Verified
5/5

2018-06-13

Amazing Service!

"I called, then emailed, order canopy and receiv d it quickly. Worked fine!"


Verified
5/5

2018-06-13

Gazebo Cover

"Replacement cover for my gazebo arrived on time and In excellent condition. The universal cover fit well. Very happy with my purchase."


Verified
5/5

2018-06-13

Great place to purchase from

"Was easy to order. Delivery to Canada to my home from California, USA was actually over night. Crazy! Product was as described and fit wonderfully. Would recommend WindGardens to everyone if you need to replace a worn or torn canopy on your metal gazebo frame."


Verified
5/5

2018-06-13

Garden Winds Replacement Canopy

"My 2dn Canopy replacement from them, I liked the first one so much I ordered a second for over my hot tub, very well made including air holes along the bottom which is a nice addition to the original canopy... fast shipper , will do business with them from now on."


Verified
5/5

2018-06-13

Great experience with Garden Wind Customer service

"My initial order was the wrong size....I used the included prepaid label to return the item (very handy) and then was contacted by Jocelyn in customer service with alternate item numbers and sizes that might work for my swing....very helpful and exceeding expectation for customer service...thank you!!"


Verified
5/5

2018-06-13

I always am pleased when I order my replacement canopy cover from your company.

"It was easy to order, and I recieve d it on time. "

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Verified
4/5

2018-06-13

Good experience

"Received merchandise on time it was easy to use online. Only problem with garden winds is the phone you don’t answer. I was on the phone for 35 minutes still no answer this happened to me twice. You need to hire more people. Other than that device is good. They did call me back customer service rep was very helpful. Thanks Dmk"


Verified
5/5

2018-06-13

100% Satisfied

"Excellent service. I highly recommend Garden Winds."


Verified
3/5

2018-06-13

Iwas disappointed that the amount and what I was told was different. I ordered from Canada so be aware

"What I was told that it pull cost and what I was billed was totally different. I am from Canada so be prepared "


Verified
4/5

2018-06-13

My Mistake

"I recently ordered a new canopy for my gazebo. While the canopy was already being shipped, I realized that I had ordered the incorrect item. Through email communication, they advised me how to handle the return. I sent it back yesterday, and when that reaches them, I will order the correct one this time."


Verified
3/5

2018-06-13

To tight

"The replacement canopy is to loose on the top Terr,and to tight on bottom. This the second one I bought from them,first one only lasted three years. If I could have found it somewhere else,I would have bought from them. Not happy!"

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Verified
5/5

2018-06-13

Perfect fit

"Fast shipping, correct size and durable material. "

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