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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-04

Replacement canvas for umbrella

"Garden Winds customer service helped us with our order- before we ordered! My husband emailed pictures and Garden Winds promptly gave us advice about what we needed. The order arrived quickly and the replacement canvas was a perfect fit."


Verified
2/5

2018-06-04

Wasn’t the write product

"Too much of a hassle to return "

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Verified
5/5

2018-06-04

Great product, great service.

"Canopy is exactly what I wanted. Seems to be made well and it fit perfectly."


Verified
4/5

2018-06-04

fit

"things were good except fit. It needs to be about 1 in. larger both ways. this is the 3rd one I have got from you and all 3.
each one, 1 eyelet pulled out to get the last corner on.
Dallas Green
****@****
"


Verified
5/5

2018-06-04

Canopy Replacement

"Have ordered many times from Garden Winds. I am very happy with the replacement canopies I have received. If I could make a suggestion for the future, it would be to add a few larger grommets to the canopies. The most recent one I had to replace had the larger grommets and enabled the water to shed much more efficiently.
If you are able to do this with the replacement canopies, it would be great!!
Thanks again for your prompt service. Great company!
"


Verified
5/5

2018-06-04

Very helpful support staff

"The gazebo we bought was over 10 years old so we had no idea what cover would fit. I texted them a pic and they were able to tell me how to find the right one. Got the order and put it up this weekend and it looks great."


Verified
5/5

2018-06-04

Top notch

"I am a repeat customer and find their product and service above reproach."


Verified
5/5

2018-06-04

Excellent company

"I have bought a few canopy replacements from garden winds,and they have lasted a good time.The delivery has always been very fast.This is why i think this is an excellent company."


Verified
5/5

2018-06-04

3 seat canopy replacement

"Satisfied with purchase. Would use again.
"


Verified
5/5

2018-06-04

Satisfied customer

"I'm a repeat customer. No issues , problems or concerns. Delivery was as promised."


Verified
5/5

2018-06-04

"I would buy from this company"

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Verified
5/5

2018-06-04

Fits perfectly! Great quality!

"My replacement cover arrived so quickly. That was the first thing that impressed me. Then I took it out of the box. It’s a great quality material and felt very sturdy. Even better that the original covers that come with gazebos. The cover fit my 10” gazebo perfectly and looks amazing. There are plenty of Velcro tie downs tomkeep it secure and I like the air ventilation grommets. I’m very very pleased and will never try a lesser brand replacement. Well worth the money! Thank you, Garden Winds! "

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Verified
3/5

2018-06-04

POOR QUALITY CONTROL

"Your customer service is great, the quality control really sucks. On the first order the main canopy was at least three feet to small but the top canopy fit good. The second order the main canopy fit good but the top canopy was about two inches to small. The third order(sent for free, top canopy only) was even smaller than the second one. I finally gave up and shortened the bars that the top canopy mount on. Don't know what will happen if I ever need a new set.

Thanks for the great service though. Dick Tow
"


Verified
2/5

2018-06-04

No too yet

"Still awaiting confirmation that my order will be processed "


Verified
5/5

2018-06-04

Awesome

"They had the correct size umbrella replacement that I needed. Shipping was fast. "