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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
2/5

2017-11-07

QUALITY IS OK

"I've had to order a new canopy cover every 2 years. Live in So Cal (hb) we get some wind, some heat, some rain. Nothing too drastic.. but every 1.5 to 1.75 years the thing starts just tearing apart with the slightest touch. Going to replace until I find a better alternative. Overall service, delivery, is great. "

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Verified
2/5

2017-11-07

Not notified of long delivery... until I called.

"Ordered about a month ago in Sept. Did not find out that the delivery date was Feb 2018 until I called asking about the shipment."


Verified
3/5

2017-11-06

Not what we needed

"We ordered a replacement canopy. I was expecting the whole canopy, frame included. Received only the fabric portion. Totally our fault for not reading fine print, but return costs are so extreme, we're forced to keep an item that is of no use to us. We will just purchase a whole unit in the spring as we have enjoyed our current for 4 years plus. "

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Verified
5/5

2017-11-06

Love Garden Winds

"I love doing business with Garden Winds. The quality of their products is excellent and their customer service is outstanding. Additionally, their website is well organized and easy to use. Couldn't be happier!"

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Verified
5/5

2017-11-06

Great product

"Fast shipping, looks great. "


Verified
5/5

2017-11-06

Excellent

"Easily ordered and promptly delivered. Good job. Thank you.
"


Verified
4/5

2017-11-05

Gazebo top

"At little difficult to get into the site at first and wish I could have got one the same colours as I currently have
Won't know until next Spring if it fits as we won't be trying it until the so fingers crossed it works:)
Just wanted to be sure we could get one for a 10 by 12 gazebo similar to the make we have
"


Verified
1/5

2017-11-05

Unfair request for review

"Product I ordered is still on backorder! How can I provide a review?"


Verified
5/5

2017-11-05

Fits perfect

"Arrived quickly, great neutral color, super easy assembly. Pricier than hoped for, but doable"

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Verified
5/5

2017-11-05

Great experience

"We have used Garden Winds in the past and used them again! Great quality work with no hassles. Shipped right on time : )"


Verified
5/5

2017-11-05

Knowedgeable!

"I only had the frame for our gazebo and we were unable to find any identifying information. We took pictures and Garden Winds was able to identify exactly the make and model. The new cover they sent fit perfectly! Thank you Garden Winds!"

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Verified
1/5

2017-11-04

Canopy top quality is worst than the original!

"I feel I've been ripped off!!! Canopy top leaks, doesn't fit correctly, is very thin and of cheap quality for the price. And it leaks none the less. This company should close up shop."

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Verified
5/5

2017-11-04

Great Online Purchase Experience

"Website facilitated item selection well. Checking out was straightforward and efficient. Went with ground shipping and, despite that, the item arrived in a timely way. This was my second satisfactory shopping experience with Garden Winds. Quality product and customer service."

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Verified
5/5

2017-11-04

Shopping not complicated

"Great. Got informed when package was arraiving."


Verified
5/5

2017-11-04

Replacement canopy.

"It's hard to tell how good this canopy is until it has been put to use and the elements have a go at it. I will say that it looks to be of good quality, and heavier (thinker) than the previous one we had. "

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