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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
3/5

2017-10-27

windy

"The main cover fit but the 3x3 top was to large so I had to make larger brackets , also the corners have no extera tie downs and the wind was lifting them up, i will address that as well in the spring the material it looks good ****@****"


Verified
3/5

2017-10-26

Good product, poor policy

"I ordered a gazebo canopy replacement on 10/10/17. Due to the recent Santa Anna wind events, my 3 year old Garden Winds Rip Stop canopy had been torn asunder, so it was time for a new one. 9 days later Garden winds announced their Halloween 20% off sale. After inquiring as to the possibility of a partial refund or credit for my recent purchase, I was told that no adjustment could be made after 5 days had passed. Since this info is stated nowhere on their website, I must assume that an arbitrary condition was fabricated for my case. Since their custom canopies are more expensive than their generic models, I certainly could have used the break in price."


Verified
5/5

2017-10-26

Great Product, Nice Fit, Good Price

"Great Product, Nice Fit, Good Price"


Verified
5/5

2017-10-25

Easy to order and received fast

"Great website for ordering and received product faster than expected. Also great quality product. "


Verified
5/5

2017-10-25

Awesome

"Garden Winds was a great company to deal with."

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Verified
5/5

2017-10-25

Replacement Pergola cover

"Thank you for your help! I tried to find a replacement through Lowes where we had originally purchased our Pergola 4 years ago. The Arizona sun had worn the first cover bare and although the new cover is a different fabric it looks good and seems to be doing well. Only time will tell however your company did provide excellent customer service! Sincerely...Bob Turas "

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Verified
3/5

2017-10-25

Didn't have the canopy for my swing!

"Unfortunately they don't carry the canopy cover for my porch swing. Ended up finding the manufacturer and ordered it from them. Did receive an email from the company after I sent a picture informing me of above so that was good. "


Verified
5/5

2017-10-24

fast service

"received item quickly. will know in the spring when i open it if its the right one. thanks"


Verified
5/5

2017-10-24

Quick service, great fit

"Our Target gazebo needed a new cover. Garden Winds provided a perfect match that makes the gazebo look new again."


Verified
5/5

2017-10-24

Outdoor Swing

"I had a excellent experience. The item came when expected and I would deal with Garden Winds again."


Verified
3/5

2017-10-24

wait till next year

"i won't put it up till next year, but i was looking for a sereen, but no luck."


Verified
2/5

2017-10-23

the good and the bad

"iItem shipped out in a timely manner. However the main awning barely stretched to reach and the corner pockets arent deep enough to hold. First big wind and that top is coming off. The upper vented cover was about 3 inches to small. Thankfully we still had the upper square cover still. But now they dont match, color fabric, etc. Fabric is lighter not sure how water proof/resistant it will be.
Definitely NOT worth the $100 I spent. ;(
"


Verified
1/5

2017-10-23

Low quality product; wrong dimensions

"Product did no fit; has worst quality of any we have ordered so far(first one lasted 2+ years). Durability seems to be declining notably. "


Verified
5/5

2017-10-23

Very quick

"Delivery I. Less than a week . This is the second of the same item ordered however last time it was a 3 month wait due to inventory problems so this time I was very zpleased . "


Verified
5/5

2017-10-22

Gazebo saver!

"Without the canopy replacement, the whole gazebo would have to be replaced! Garden Winds saved the day by offering all kind of hard to find canopy replacement. This is the second time I bought from Garden Winds. Easy buying process and on-time delivery."

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