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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
4/5

2017-10-28

Gazebo Top

"The service in providing the replacement cover was very good. The only problem is that, even with rip-stop nylon, the cover only lasts for two years before needing replacement. This is in the northeast and taking the cover off for the winter."


Verified
5/5

2017-10-28

"Easy to use web site to order the canopy "


Verified
1/5

2017-10-28

Gazebo Replacement

"I bought a "Benen" gazebo replacement top. I paid $279.99 (US) plus tax for this replacement, bought the more expensive Riplock version. It is a terrible replacement. It did not fit correctly, my husband had to loosen our gazebo to get the corners to go over top of the finial posts. The grommets are not reinforced and this is the 2nd year now for it and having taken it down we will not get another year from it. The grommet holes are tore and it is not able to be fixed. What a waste of money. The original was bought from Walmart and that top lasted 7 years, and it was not the grommets that failed in the end, it was the fabric becoming sun worn. I would never recommend this product to anyone. Very disappointing!"

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Verified
5/5

2017-10-27

Excellent service

"Ordered and great product"


Verified
3/5

2017-10-27

windy

"The main cover fit but the 3x3 top was to large so I had to make larger brackets , also the corners have no extera tie downs and the wind was lifting them up, i will address that as well in the spring the material it looks good ****@****"


Verified
3/5

2017-10-26

Good product, poor policy

"I ordered a gazebo canopy replacement on 10/10/17. Due to the recent Santa Anna wind events, my 3 year old Garden Winds Rip Stop canopy had been torn asunder, so it was time for a new one. 9 days later Garden winds announced their Halloween 20% off sale. After inquiring as to the possibility of a partial refund or credit for my recent purchase, I was told that no adjustment could be made after 5 days had passed. Since this info is stated nowhere on their website, I must assume that an arbitrary condition was fabricated for my case. Since their custom canopies are more expensive than their generic models, I certainly could have used the break in price."


Verified
5/5

2017-10-26

Great Product, Nice Fit, Good Price

"Great Product, Nice Fit, Good Price"


Verified
5/5

2017-10-25

Easy to order and received fast

"Great website for ordering and received product faster than expected. Also great quality product. "


Verified
5/5

2017-10-25

Awesome

"Garden Winds was a great company to deal with."

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Verified
5/5

2017-10-25

Replacement Pergola cover

"Thank you for your help! I tried to find a replacement through Lowes where we had originally purchased our Pergola 4 years ago. The Arizona sun had worn the first cover bare and although the new cover is a different fabric it looks good and seems to be doing well. Only time will tell however your company did provide excellent customer service! Sincerely...Bob Turas "

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Verified
3/5

2017-10-25

Didn't have the canopy for my swing!

"Unfortunately they don't carry the canopy cover for my porch swing. Ended up finding the manufacturer and ordered it from them. Did receive an email from the company after I sent a picture informing me of above so that was good. "


Verified
5/5

2017-10-24

fast service

"received item quickly. will know in the spring when i open it if its the right one. thanks"


Verified
5/5

2017-10-24

Quick service, great fit

"Our Target gazebo needed a new cover. Garden Winds provided a perfect match that makes the gazebo look new again."


Verified
5/5

2017-10-24

Outdoor Swing

"I had a excellent experience. The item came when expected and I would deal with Garden Winds again."


Verified
3/5

2017-10-24

wait till next year

"i won't put it up till next year, but i was looking for a sereen, but no luck."