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Product & services pricing
3.95/5
Chance of future purchase:
3.60/5
Shipping & packaging:
4.48/5
Customer service:
3.93/5
Return/Replacement policy:
4.07/5

Verified
2/5

2017-10-04

No post hurricane help

"We had to replace our gazebo cover that was shredded by Hurricane Irma and just missed a 20% promo that expired a week earlier. The company wouldn't extend the promo or give us any discount even though we had purchased from them twice before. I didn't feel very valued. "


Verified
4/5

2017-10-03

Mostly Satisfied

"The ordering experience was good and a question was answered promptly by the phone rep. Stopped short of 5 stars since the item is out of stock until 2/2018."


Verified
1/5

2017-10-03

replacement canopies

"I called garden wind to get a canopy replacement for a gazebo we inherited upon purchase of a home. The winds we have had lately totally tore it apart. I am trying to replace it. Not knowing what brand it is, researched your website for a gazebo that looks like mine. I ordered a replacement carefully choosing the gazebo that looks exactly like mine. From what I see, there is no way the canopy will fit the gazebo, even though I ordered the size that fit the gazebo. Now, my complaint is about the customer service. I called and got no help at all about exploring the possibilities of a canopy fitting the gazebo bought from you. I got brief comments, comment I felt were denigrating. I have a garden winds canopy and would like to speak with someone about possibly find the right one for my gazebo. Otherwise, I would like a receipt in order to return it, hopefully with free shipping."

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Verified
5/5

2017-10-02

Doing my happy dance...

"PaRT FITS PERFECTLY, AND WAS EASY TO INSTALL."


Verified
5/5

2017-10-02

This was so very quick and easy to order!!!

"Very easy to order and quick receiving! Already have them up and they are perfect!"


Verified
5/5

2017-10-02

Canopy

"The replacement canopy looks better than the original, we will check out fit next spring."

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Verified
5/5

2017-10-02

Mccree

"All was good...it looked good and fit good"


Verified
2/5

2017-10-02

Expensive

"High price, please lower your prices "


Verified
5/5

2017-10-02

Gazebo top

"Emailed your company your company emailed back picture of top. I bought it and received very fast. I took to the campground and tried it and it fit perfect. Thank you very much."


Verified
5/5

2017-10-01

Nutmeg was a reddish brown color- very nice and complimented the house.

"Package came on time and product was good quality. No instructions but I figured it out (top part godson last). Very satisfied. "


Verified
1/5

2017-10-01

Water goes through from the first day I put it on

"Water goes through the canopy from the first day. I put it on in the morning and it rain in the afternoon. I noticed the water going through immediately into the marble table that was below."


Verified
5/5

2017-09-30

Nice

"Canopy fit well. Delivered on time. And like the free upgrade"

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Verified
4/5

2017-09-30

second purchase of this item.

"I find that the canopy has to be replaced every two yrs. What can I do to prolong the life of it?"

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Verified
4/5

2017-09-30

Gazebo cover replacement

"Great call/customer service support! Only recommendation is to include a note if instructions exist on how to install the replacement cover."


Verified
5/5

2017-09-30

Fast like Jimmy John's

"Found it, ordered it,received, installed it,all in the same week."