"I was told by your phone operator that I was doing something wrong. I wasn't. Poor approach to customer relations. I would have also appreciated an email note from you explaining that my order was delayed due to a back order. Then I would not have had to waste my time with your broken webpage or poor approach to customer relations."

"Product was as described and the seller delivered promptly, totally happy"

"Good resource for the swing canopy I needed. Good service."

"Purchased The Higher Quality Canopy (paid extra) would hate to see the quality of the mid and lower costing ones. Not Impressed and this is my second (and last) purchase I will make from them.
PS: You shouldn't see daylight shining thru the stitching.
Peace!"

"paid $150 for a top for a gazebo I paid $100 for on sale 10 years ago.
But they are the only game in town. The better be the best rip stop top ever made or i will feel more cheated than I do already"

"Enjoy the swing top, but could have earned another star if there was color selection. "

"Fast delivery, upgraded cushion which we didn't expect, completely satisfied."

"Fits perfect. Gazebo looks brand new."

"2nd purchase with Garden Winds. Fast shipping and quality product again. Thank you!!!"

"Quick Service and Delivery. "

"This was my third time ordering from your website, and I always have been please with the quality of your product, and your service.
"

"Hello
Thank you for perfect service in sending out our Gazebo cover.

Initially I had a problem as I ordered the wrong cover this was because I used your website in which I had to enter where I had brought the Gazebo and then the size and then which option of cover I required. I received the cover and was very happy with the product (sunbrella) only to be disappointed when I realised the cover was not suitable for my Gazebo as it was an older model no longer sold at Sears.

I returned the item as instructed very simple process and re-ordered using the model number of our Gazebo our cover arrived and I must admit was a little disappointed as the quality of the cover did not match the initial order, although the sunbrella option was not available in the design we required, if ever it does please let me know.

Although we managed to get the cover onto the Gazebo it was very difficult, an extremely tight fit and some of the stitching on the seams was a little inferior, although in saying this I would order again and was very appreciative of the speedy credit to my account from the first order.

Please let me know if ever Sunbrella manufacture a cover that would be suitable for our Gazebo.

Thank you

"

"Correct product arrived on time and in great condition. "

"The sale was great but I wish I could say the same for the customer service department, the product performance and disclosure of the products performance.
I purchased this over $6,000 of this product for a client for there luxury apartment patios and within 6 months they have failed; the finish is wearing off, the slats are warping, twisting, letting go and have caused my client to not be able to lease these apartments due to the deck not being able to be used due to this failing product.
I'm currently being told by customer service that their is no warranty for this product and it has a "different life expectancy depending on weather conditions"! This information was never disclosed at the point of sale even though I advised them where they were going to be installed and all reviews of the product were 5-star leading me to believe their weren't any performance issues with this product.
I am disappointed that a product that is being portrayed as an exterior product doesn't have a warranty or last more than 1 year after installation. I have gone above Customer Service to a Manager and I am hopeful I will see better results. "

"Excellent product, great service, and fast delivery."