ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-01-27

"Awesome service, great products. Why go anywhere else?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-27

"GateCrafters.com is a great company. I have used them a couple of times and have always received great service and parts.
My last order needed a part that I was not sure of.
I emailed the company and ask my question about the part. Very quickly, I received an answer to my question explaining just what I needed to know. I ordered the part and it was what I needed and worked just great.
I will always look first to Gatecrafters.com for any parts I need. Their people who answer the emails help to make this a great site to shop. Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-24

"I purchased the mighty mule single gate opener and am very pleased with it's operation. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-23

"Since i stumbled across your company's website years ago i have not bought my operators from anyone else. The support staff are always eager to help and i can't say enough positive things about my sales rep, Judy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2015-01-23

"Order came as expected, and got my gate working promptly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"Excellent support and service. Not only did the support staff identify the problem. They sent me the correct parts and directions to replace them. My gate is now reliable and works like new!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"Great product! Everything was provided as promised and easily assembled. I get lots of compliments about the gate and people are very surprised at the cost compared to other services and gate manufacturers. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"I ordered a number items and all was received promptly and in good condition. Their technical assistance staff helped me on the installation process and when one item later malfunctioned. I was able to replace it under warranty, no problems. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-22

"I was pleased with the variety of products available from GateCrafters. It made getting our automatic gate set up much easier, and gave us access to options that buying a pre-fabricated kit would have for our equine rehabilitation business. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"I have purchased several items from Gatecrafters. Products were as advertised. Had to call support and always got superb help. Good people to do business with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-01-22

"Have been trying to Make it work since one month
Defective item
"


Verified
5/5

2015-01-22

"The gate remote buttons were all I needed to replace since buying 2 gates from you. I have been extremely happy with the gates, however, the electric operators (cylinders) are not nearly as good as the brand GTO. The service from your company has been very good. I continue to recommend your company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"excellent support and knowledgable staff"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-01-22

"Product was well packed, shipped promptly etc. Only complaint regarding time of order is now I wish the person advising me would have suggested a magnetic latch for my double swing. Now that it has been in operation for 6 months very happy with product except 3 minor things: I wish the brackets were a bit wider with horizontally spaced bolts for connecting to wooden post. Would be nice to set the limits of one or the other without doing both each time. Lastly, would be nice to have a set of contacts which has the gate only open partially, for a person walking through."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-01-13

"The item I ordered was supposed to arrived within three days; it was not shipped out until the next week, after I called numerous times in order to try to get find out what was going on.
As soon as I posted this review, Krista contacted me to apologize and explain why my order had been delayed. She offered to send me a free multi-meter to alleviate some of the frustration.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A