"I ordered the gate and it came in record time at a good price. I then ordered the gate closer, lock and key pad they all came quickly and at a good price. The only problem I have had so far is the instruction manual it is not as descriptive as it could be and some of the wires are not the color described in the manual, however a call to tech support she put me on the right track and hopefully I can finish it in the next day or so "
"Fed-Ex delayed because they couldn't read the barcode label so it was delayed . Service on your end was really professional."
"Always excellent service. Very helpful and prompt delivery."
"I called customer service before making my order online, I got a person, not a machine right away on the first call! All I wanted to know was if an item was in stock, and the gal confirmed that it was. I received the item with expedited shipping in 2 days. Couldn't be happier, got it installed and its been working great. Thank you very much Gatecrafters!"
"Experienced personnel, quality product and excellent tech support. "
"Judy was very helpful. I have not begun installation YET! Judy said she is available for questions when I began to install.
This is an upgrade from a 1500 so I believe it will be relatively easy.
SO FAR - I am Happy!"
"it was Great to talk to a sales lady.she ask if i wanted my order the next day.but i was still in the bahamas making my way to Orlando.i told her to ship on friday, on friday it was ship I track it. before i got to my hotel it was there, what a joy to have it ther waiting on me & me not waiting on it."
"I have had the unfortunate circumstance of having to order parts for my aging gate recently and these folks have been outstanding to work with. "
"Needed a new keypad for an older model Apollo gate opener and I found it on their Websight. Arrived quickly and was easy to install. Customer service was great and the package was easy to track. "
"Great product and good service. Very customer-service focused.
John"
"Fast, small defect with one piece was immediately replaced at no charge to me."
"I received my merchandise promptly (as usual)! Gatecrafter remote gate controllers are of high quality. I have three of them now and they work flawlessly!"
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Everyone I dealt with was very helpful and very businesslike."
"Did not receive what I ordered and had to send it back."
"Delivered in a timely manner. Lots of follow up from Gate Crafters with offers of personal step by step instructions for assembly.
Have not yet assembled the gate opener. Very satisfied with customer service!
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