"order was accurate and staff helpfull"

"Great communication. Answered questions quickly. Shipping was a touch slow due to stock shortage, but no big deal here."

"did not inform me with status of my order. did not ship/supply with part of the order. had to call Judy 3 times to get status and finally after acouple of weeks called again to get credit for one item they billed me for but did not supply. they have still not sent notification via email of proper credit. guess i'll have to wait for next cc statement to see if they did credit the item. the service previously has been great up until this last order. actually am getting ready to order a couple of grand$ tomorrow but am going to look and shop around to see what else is out there."

"responsive customer service a great products"

"Very well built gate. Very good communication between them and I. Good delivery. Excellent DIY instructions."

"WE HAVE NOT GOT THE GATE WORKING AS OF TODAY"

"Service prompt & friendly. I ordered wrong unit and was given exchange/return procedure with no hassle. Awaiting credit to my card, but overall quite pleased.
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"The opener came on time and ready to install everything is working properly. Thanks"

"Dealt w Amber and she was very helpful and we are 100% satisfied."

"I payed more for to have it by UPS and it got shipped by FEDEX"

"I couldn't believe I found the lowest price and they have great customer service. I called and got a real live person every time. Now that I know they have multiple sites I will buy from them again and again. Could not have been more pleased with the experience, good job!"

"Matt was the greatest, he helped me in so many ways even on his lunch break..Thank you Matt. Sara Lee"

"Very good service for do-it-yourself installation."

"The support at Gatecrafters is fantastic. We have an Apollo 1500 gate opener and the support during our installation was super helpful. Further, some bozo hit our gate while it was opening and now we are doing repairs. Again, the support has been excellent for this process. I thought the whole idea of doing it myself was daunting but with the telephone support, everything has gone smoothly."

"There were so many mistakes in the order. In the processing of the materials. In the delay getting the materials to us. If it were not for their prompt customer service I would never do business with them again. However to be clear Matt Raab made everything perfect in the end. He was a vital resource for instillation of the opener. Saved me hours of guess work. He is the man for sure"