"No problems with my order."
"Gatecrafters.com has been first class, when there is a question they know the products, and have the answer. They have the best prices and do not sell junk. If there is a problem, they fix it. I purchased a gate that had some welding that did not look right, so I sent them a picture of it. They replaced the gate for me that with shipping cost over $1,000. They take care of you before and after the sale.
Bob Carruthers"
"shipping and merchandise were great, never received a reply from customer service on 2 different occaisions and questions. Over all a very good company."
"The service was excellent"
"Service could not have been better. I phoned Gatecrafters about 11:30 AM Pacific time (2:30 PM Eastern) the day before Thanksgiving, so your staff needed to get the battery to FedEx before your closing time. They made it, so the battery arrived at my home before noon on Tuesday.
Thanks again"
"received new circuit board but no instructions on converting my old wiring to the new.. Judy did not get back to me as she promised and was 4 days later I called again and talked to Bill who at least tried. Not sure they have what I needed so I'm now just going to try to wire it and see what happens.. I don't think any of these people have ever installed or have any info except what is in the computer so asking specific questions is useless... Hope I score and not waste the money. Doubt they would take it back if I can't get the circuit board to work......Sorry for both of us"
"Haven't yet received my order"
"I believe I was sent a gate opener that had been used to supply parts to other customers. Numerous parts were missing such as transmitters, transformer, wiring harness and charging circuit board.
I had to place two phone calls to get the required parts.
I believe I now have everything.
The people have been nice about replacing all the parts needed but this should not have happened."
"Excellent communication, first class company all the way "
"Just as advertised and promised."
"Excellent service every step of the process"
"I was very happy with the contacts, price, and delivery service. However, the instruction bokk could use some tweaking. I only had a few adjustments before the installation was finished.
Overall, they were more tgan I expected.
Clint Fried"
"Great customer service and fast shipping."
"I purchased a duel swing product and set it up for the house several years ago. It has worked well. Down to tenth of a penny per opening by now. It's been down a couple times and with some help over the phone I fixed it myself. It has exceeded my expectations."
"With your help it was easy to identify which item I needed. Delivery was quick and accurate."