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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2018-09-29

"Always happy to work with them!"


Verified
5/5

2018-09-28

Fast and reliable

"After using Gazelle 3 times, we continue to be delighted by their eccellent service and prices"


Verified
1/5

2018-09-26

send phones that don’t work

"2 times within 1 week they sent me a locked phone. They tried to blame my carrier. The real problem is they didn’t vet the phones before reselling them. Forced me to request the unlock from the previous carrier. And their customer service supervisor was unapologetic. Wouldn’t buy or sell from them again. "

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Verified
5/5

2018-09-25

Easy Peasy

"Could not have been easier"


Verified
5/5

2018-09-25

Fast and Efficient

"This is the second time I’ve used Gazelle. The site is easy to navigate and the process is simple and quick! "


Verified
5/5

2018-09-25

Quick and easy

"Process was easy to send our stuff, got our money quickly."


Verified
5/5

2018-09-18

Quick turn around!

"I will continue to sell my iOS products to gazelle. Great turn around!"


Verified
5/5

2018-09-18

Experience just keeps getting better!

"This is the third Mac computer I've sold to Gazelle and they make the process so easy, I know it won't be the last. "


Verified
5/5

2018-09-13

Was simple and fast

"Went ok though I marked that my item didn't open when it actually did. I put a note in the box asking that price for item consider that and never heard whether item was reviewed for larger amount or not."


Verified
5/5

2018-09-12

Absolutely worth it!!!

"Fast, easy and worth it!!!!!"


Verified
1/5

2018-09-12

Sent me a stolen phone

"I’d never buy anything from this company again. After calling numerous times to follow up on my order ($960 phone) with expedited shipping they had shipped me a stolen phone with a bad IMEI. "

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Verified
2/5

2018-09-12

Disappointing

"Just got my iphone 6s from Gazelle. Took it to Verizon to transfer data. They said it look like the screen had been repaired on the cheap (low resolution, other issues, divots on the back suggesting it had been run over or walked on resulting in damage to the screen). Big, Big, Big disappointment. Let's see if they stand behind returns (or charge me a restocking fee for returning poor equipment)."

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Verified
1/5

2018-09-10

Worts Company its a Ripp offf

"I sent my phone, with all the requirenments, unlocked; without scratches; and they replied stating that it was locked... these people are some **** thieves! If they consider that the phone does not qualify they should at least return it, even though the customer has to pay for the returning fee...
This **** company wants to steal peoples phones and what do they do? they resell them back...**** **** holes!
"

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Verified
5/5

2018-09-07

Excellent Service - Very Easy!

"Gazelle is an easy and simple way to get rid of laptops, phones and pads. Very good service!!! My Ho to company. "


Verified
5/5

2018-09-05

Definitely recommended

"Great service, transparent process and speedy turnaround."