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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2018-12-13

**** Fantastic

"My laptop was just collecting dust. Now its buying me dust to put up my nose!"


Verified
5/5

2018-12-12

Fabulous system and service!

"Thank you for making it easy to sell and recycle my electronics "

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Verified
5/5

2018-12-11

Awesome!

"Gazelle is great! Great service and reliable. Love ‘em."


Verified
5/5

2018-12-09

Good service

"Very easy to use and happy with Gazele!"


Verified
5/5

2018-12-08

Fantastic

"Excellent service and very fair price!"


Verified
5/5

2018-12-07

Easy to resell

"Used the service twice so far. Easy to use and no hassle when selling devices. "


Verified
5/5

2018-12-05

Super easy

"Traded a MacBook Pro that was in very good condition, but had a bit of a delamination issue with the screen. Gazelle's trade-in price was $130 less than Apple's gift card buyback program. But, when I sent it in to Apple's recycler, they dropped the price to half of what Gazelle offered. I rejected the Apple offer and sent to Gazelle, which stuck by its original price. "

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Verified
5/5

2018-12-05

Sell it to Gazelle!

"Sold my phone to Gazell when I thought I couldn’t get anything for it. My phone was smashed and not working. Apple told me they would recycle it for free. Gazelle paid me more then I imagined I would get for it and they supplied box and shipping also. "

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Verified
5/5

2018-12-04

easy and trustworthy

"I've used the service twice now, they processed the devices within 24hours from package arriving at their location and the credit was in my Amazon account the next day. Great Service. "


Verified
5/5

2018-12-03

Seamless

"Sold aMacAir ... no hassles, appreciate that!"


Verified
5/5

2018-11-30

Great Expectations

"This was the second time I’ve traded in an Apple product, this time when describing my computer’s condition I marked excellent. When they received an inspected the computer they felt that they undervalued it and sent more money to my account immediately. Who does that, They Do."

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Verified
1/5

2018-11-30

Wrong phone

"I order from Gazelle over a year ago I order a 7plus 128gb Black I ended up receiving 7plus silver 32gb. I call gazelle after 30 min on the phone someone finally answer and tried offering me 25 off and to keep the phone ummm noo I return the phone. Now i said let me try once more to give them a try I ordered my daughter a iPhone 8 Plus gold for Xmas Without me cussing I received a iphone 4 or 5 it’s so old I don’t even know what it is and to add insult to injury they sent me charger that don’t even work with that iPhone. I’m beyond livid I just spend 539 on a phone that not even on the market and the worst thing is there not open right now to call them. My blood is boiling right now.."

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Rep reply posted 2019-01-21
A rep from Gazelle, Gazelle - Senior Representative, has responded:

“Thank you for your review. We are sorry for any inconvenience this may have caused. We would like to make this right and we will need more information about this issue. Please contact us for further assistance at (858) 255-4111.”


Verified
5/5

2018-11-24

Perfect transaction.

"Selling my iPad back to Gazelle went very smooth. I received my check in the mail just about when I expected it. This is the 4th Apple product that I have sold back to Gazelle, and each time the experience was great. No problems at all. My hope is that Gazelle will start buying Apple watches in the very near future. I highly recommend Gazelle. Four transactions with them and never a problem with any one of them."

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Verified
5/5

2018-11-23

Fast, fair value, easy to do business with.

"Gazelle should be everyone’s go to site for buying and selling electronics. You are fast and offer fair value for what I traded in. I had a check in no time.
Thanks
"


Verified
5/5

2018-11-21

Fast and fair

"The transaction was very fast and the prices I got were excellent, the phones I bought work perfectly"