"I really enjoyed this service for my refund. I am happy that my check sooner than expected. Thanks Gazelle!"

"Great experience thanks again "

"I ordered an iPad only to have the ordered canceled the next day without explanation. I tried calling customer service on two occasions, and after waiting 25 minutes each time to speak with a live person gave up. The third time I reached a customer service representative only to be placed on hold for to speak with a supervisor. After 15 minutes on hold without anyone answering, I gave up. I called a gain, and was finally directed to a supervisor who promised to refund my purchase. I requested an email to certify our conversation, and received an email, but have not received the immediate refund as promised. I followed up again and spoke to another "supervisor" who said she would investigate the problem, but suggested she call back as to not place me on hold again. Five hours later - still no call back, no refund, and no product. This is a what I would consider fraud!"

"Huge improvement over the past few years. Would definitely recommend Gazelle."

"I've sold a few iOS items with Gazelle. Each time, I've found the service to be easy, fast, and reliable."

"a breeze - that is my experience"

"Very easy and exactly as promised"

" If you have a smart phone and want cash fast. I recommend Gazelle. "

"I sent my iPhone 7plus 256gb to them. Because they offere $390. I got an email saying they readjusted the offer to $75 because they got an iPhone 7 32gb. This is false. I then asked for my phone back saying I had the IMEI no. Well they said it will arrive in 3-5 business days. It’s been 7business days and they haven’t even shipped it out. Stayed on thHorrible company STAY CLEAR. TAKE YOUR PHONE TO THE APPLE STORE IN PERSON THEY GIVE CASH, just found out"

"When I was placing my trade-in order, I tried to use a 10% trade-in bonus coupon (which adds an additional 10% to your sale), with the only stipulation that it be used by 11:59pm PT on 11/29. However, when I tried to use the coupon at 6:30pm PT on 11/29, it said that the offer code was no longer valid. I have requested to support three times that I get the additional 10% added to my trade-in value. I emailed on 11/29 and have not heard anything back, besides their automated email stating that they would respond within 72 business hours. I then called the team on 11/6 to follow-up, where my request was sent to another department and have not heard back from the team on the status of this request. I have also tried contacting customer service through other channels, but do not get a response. They were extremely quick to send the return box, but refuse to contact customers back after submitting support requests."

"Sold an iPhone 4, 5, and 6 to Gazelle. Always received above average payout with seamless transaction execution. GREAT company. Do NOT hesitate to do business with them."

"Easy, painless and quick payment."

"Fast and easy transaction!"

"I have sold 2 iphones through Gazelle and have not been disappointed. "

"Gazelle was quick to send a box to ship back my iPad. They promptly offered me more than I had initially anticipated, given the condition, and received by Amazon credit the next day. Happy to deal with Gazelle and would recommend them for selling used electronics. "