"Gazelle gave me a reasonable offer for my iPhone 6. Very quick service also."

"Will use again and have been sharing with my friends."

"When I sold my item, a 10% added bonus was added to my selling total. I received my payment minus the 10%. I contacted Gazelle and was told the check would be sent out. I received another check for the original selling amount. In my effort to be honest, I contacted Gazelle, I was told to cash the check, keep the amount owed to me, and send a money order with the difference. When I asked if the check could be voided and replaced with the correct amount, I was told this was easier. Easier for whom?? Guess this is my punishment for being honest! "

"Quote was quick and simple. Prompt sending of "ship material" and notification of receipt, etc and payment as agreed."

"This is my first experience with Gazelle. So pleased with the results. "

"This is my second time using Gazelle to sell my previous iPhone. They are fast, pay good prices, and cover all the shipping costs. My check arrived in no time. Thanks Gazelle."

"As always Gazelle was extremely quick in accepting my trade in. Seamless transaction. Gazelle typically offers the best money offer for your trade ins and they are so quick. You do not even need to worry about processing times."

"Gazelle is fabulous and I got more money from my used iPhone from Gazelle than I would have from anywhere else! Easy, quick, and satisfying!
"

"Very easy and quick process"

"Sold my phone and got a reasonable amount for it. The trade in process was easy to fill out. I received the package with a note about how to clear my phone data before mailing it back. I got notification quickly that my product was received and got the credit I was expecting. "

"I broke down and got a new phone. I daily and quickly sold my old one to Gazelle. Their web site was easy to use. I had a check quickly and for exactly what was offered to me. Thanks.
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"RUDE STAFF, LONG CUSTOMER SERVICE WAITING LINE. A DIFFICULTY TIME GETTING STATUS ON YOUR ITEMS. ORDERED MY PRODUCT (EXPEDITED). GET HUNG UP ON 2X. THEN FIND OUT THAT MY ITEM WAS NOT SHIPPED. EXCUSE "GLITCH" IN THE SYSTEM". "

"I just sold my iPhone 5s when I got my X. Nothing wrong with it, always kept in a case so I regarded it as highest possible used condition. Gazelle had the highest initial offer of about 4-5 places I checked out, all places that did not see it up front and you would need to send it in.

I was offered $80 initially, which was 5-10 bucks more than anyone else and also had the easiest method to get paid. So I send it in and they said they screen or case was cracked and more scratches than described so my offer was revised to just $30. I had 5 days to respond or the sale would auto-complete at the new offer.

I emailed them back asking for what exactly the problem was or if the shipped box was damaged as it was fine when I packed it and had I even took photos at that time. They said they would check with the warehouse for more into and ask for a re-inspection but that would take 2-5 days to get a response. I replied back asking if the 5 day clock was stopped as I did not want it to auto-complete and I wanted it back if all they were going to give me $30. However I got no response after 2 days.

So I tried calling them on a Saturday, not expecting them to answer. However they did and when they checked into it, there was no request for a re-inspection shown do they submitted that request and assured me the 5 day clock was now stopped. On Monday I got an email that they declared my phone to be as described and granted me the full $80 bucks. I also received my gift card code for Amazon, as they had an offer to give a 3% bonus if you choose that method. So I immediately claimed it to ensure it was valid.

In the end I got the full amount I was offered but I got no response or explanation as to whey they initially came back to me with a much lower offer due to "scratches and cracks". But I was not too impressed about that and wonder if that was a fluke or if they try that tactic often and hope people just accept it. I might consider using them again but I would definitely be wary and watchful about them."

"I was weary about sending in my devices, expecting a slow turnaround and less money than what I was quoted. But only a handful of days after sending in an old iPhone and Samsung Galaxy, Gazelle received my gear and confirmed that I'd get the full amount. The money was in my PayPal account shortly thereafter. I'll definitely be using Gazelle again whenever I upgrade phones."

"Really good. Thank you, Gazelle."