ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
4/5

2017-10-30

Gazelle worked out very well

"Better experience than selling to Best Buy or Amazon. Beats out Apple because you get Paypal or Amazon credit instead of just Apple store credit. Only problem is I accidentally submitted a request for 4 iPhones when I only had one due to cache on my local computer. Trying to contact Gazelle to cancel was unsuccessful and now I get emails from them asking me to send the devices in. I do not have them and attempted to cancel but am unable to. "


Verified
5/5

2017-10-30

Great Experience

"All aspects of the transaction went as expected."


Verified
4/5

2017-10-29

Fair

"I had to call to get my money"


Verified
5/5

2017-10-29

Impressed with integrity

"Found my item was worth more than offered and increased my payment"


Verified
4/5

2017-10-27

iMac

"Fast payment! Easy to deal with. Would have been 5 stars, but I had to provide my own packaging."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-26

Easy

"Everything was already taken care of. Receive, ship, paid."


Verified
5/5

2017-10-26

Awesome

"Gazelle does what it says it will. Gives you a quote on your device and the packaging to send it in with. A few weeks later, the check comes in the mail. Clear communication thorough the process. Just awesome!"


Verified
5/5

2017-10-26

Excellent service!!!

"Very fast, convenient and professional. Love it!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-26

Just as promised

"I have sold them 3 phones and have always been treated fairly and received the check quickly. "


Verified
5/5

2017-10-25

Easy Peasy Way To Get The Most $$ For Your Used Phone

"Quick response. Clear instructions. Easy pack-up for mailing. Quick payment (after following all the clearly-stated instructions.) Would recommend to anyone!"


Verified
5/5

2017-10-25

Straight Forward/Nothing Hidden

"I’ve used Gazelle a few times and each time has been smooth and effiencient. My most recent transaction was selling them my old iPhone 6 and they paid more than agreed to because the phone was in great shape. Thanks Gazelle!"


Verified
5/5

2017-10-25

Much better than expectation.

"I sold an iPhone 6 Plus, which I rated as normal. Gazelle actually graded it better and paid me more than the original estimate. Also very prompt in mailing out the return box and prompt payment. Will definitely use them again. "


Verified
5/5

2017-10-24

Fantastic!

"The transaction was very easy to complete and payment was even easier!"


Verified
5/5

2017-10-24

Great!

"Wonderful experience! So easy!"


Verified
5/5

2017-10-24

Wolff’s Review

"Excellent policy and procedures process!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges