"Box received, phones sent off, check received. Pretty simple. "
"Kept their word and fast service "
"Smooth as silk. Very easy"
"Literally the easiest transaction I've done all year. In the past I have sold my mobile device back to the carrier. It took months to receive payment. They lost my device and then when it was found - they noted it was defective. My experience with Gazelle was quick and easy. Thank you!"
"This is my 3rd iPhone resell to gazelle and again a great experience! "
"This was the second phone I've sold with Gazelle and both times I've had excellent experience with customer service, being paid, etc. Both times Gazelle even raised the amount originally quoted because my phones were in better condition than I indicated :-) Will use in the future and will recommend to others!"
"As usual, well organized and easy to use."
"Easy, seamless, and good price."
"The whole process was really easy and painless .... You get paid for your old devices .. It’s that simple "
"My iPhone 6s recently died, but was insured. I received a brand new iPhone 7s, but decided to sell it to Gazelle, since I plan on purchasing the iPhone X when it comes out.
I mailed my new iPhone 7s in its original box to Gazelle. After a few weeks, they emailed me offering me less money because they claimed it was not "flawless" as described. I asked them to send it back to me. When I received it, it was flawless; but, Gazelle failed to send back the charging cord, power adapter, headphones and headphone adapter. I priced these items new at the Apple Store-$82.
I called and spoke with Gizelle and Darlene at Gazelle and was told they would not send them back to me or reimburse me for the items. So, I am basically out $82 worth of accessories. I'm guessing some Gazelle employee is not sporting a brand new set of headphones....."
"YayIt was very good thank you"
"Fair value for devices. Quick and easy to deal with. Have used multiple times and would recommend"
"I ended up selling two phones and they were prompt and courteous and answered all my questions. "
"Great experience with the sale of my Iphone!!"
"
When I bought my new iPhone 8, I sent my wife’s iPhone 5s 16GB to Gazelle. They had offered me $60 for it. After a week they sent me an email stating that the phone was not a 5s, it was only a 5, and offered me $5 for it. I told them to send it back to me. When I received the phone, the SIM card was missing.
Gazelle had stolen the SIM card.
It is an iPhone 5s
I bought that phone from Cellular Sales new in October 2013. They said it was a 5s.
On the back of that phone it is listed as a Model A1533. That model is a 5s.
I had installed IOS 11 on it (IOS 11 does not work on a 5).
I sent questions to Gazelle, but they never got back to me.
The people at Gazelle are either incompetent or crooks. You decide.
I highly recommend that you try to sell your phone to anybody else —-
NOT Gazelle.
"