"We had a minor issue with scooter so had to be returned, the company paid for the return and had it fixed. One great thing was they mailed me daily with updates on how things where progressing. Scooter is now back with us and working great.

I really was impressed with customer service :)"

"I had a great aftersale support on my purchase. "

"I received a faulty scooter. The customer Service Team guided me through every step of the way to a resolution I was looking for - a full refund. Absolutely fantastic!"

"I bought a Eskate and I have a few problems with the product, although, the after-sale service provided was outstanding and solved all my issues in a fast and wonderful manner. "

"Communication is on the highest level. I get answer very quickly I hope that all my requests will be solved to my satisfaction."

"Ordered when there was shown to be stock, instead had to wait for a month, since the site shows false stock.

Customer support was meh/ok, and would definitely recommend ordering from a different site."

"Great shopping site, a lot of very quallity products,good and fairly prices, shipping for countries all over the world,especially for countries inside EU without extra customs taxes.
Great customs support ,each case or problem that has arisen has so far been resolved in my favor.
I bought a lot of products and so far I have not had any problems or any unresolved case.
I absolutely recommend Geekbuying to anyone to buy without any doubt about the correctness or quality of the product"

"Good product.
Problem with the remote control but very good after sales service."

"The shipping was very fast. But unfortunately, the ordered item was damaged in transit. I then contacted the customer service, which immediately offered a perfect solution without much hassle. And this, although they weren't even responsible for it.

Thanks again for your great help and keep up the good work."

"The bike came with broken throttle, i directly contact the customer service. And with provide the evidence, the customer service help me to resolve the problem. Within 3 weeks, they send me a new throttle.

Great customer service, simple and fast response."

"we hebben een kleine elektrische fiets gekocht welke snel geleverd was. Helaas paste een pedaal niet op de crank en na mailwisseling (snelle reactie) is dit probleem naar tevredenheid opgelost. Prima service dus!"

"Well it was one of those unfortunate cases.
I had ordered a TV box and it came a bit messed up....the package has being like squashed but the TV box seemed like in good shape ..some bumps/dents...no big deal.
So I connected it to my TV...and powered on...oops nothing...no leds no output nothing...nothing...apparently DOA.
Now I was worried... first time I had a DOA... I contacted the after sales without big hopes....
BUT...GeekBuying simply rocks... just send a few pics and a video showing it was dead and that's about all.
The kind people of GeekBuying after exchanging a couple of messages on their ticket system for some little extra product info (take a note that I was unaware of it and send them a direct email...they even responded to it and "inserted" it to the ticket system...simply they care about their clients) send me a brand new carefully packaged TV box...yesterday it arrived and it works like a charm.
Thanks GeekBuying...just shop without concerns, they are here for you."

"We have got a faulty unit out of the box. Roborock was reporting error 4 all the time. We contacted the GeekBuying support and were suggested to send a video about a fault. Support agreed with the fault and we sent the unit back (for free). After a month we got Roborock from the service department. Now it works perfectly. Customer service, five stars for your great support. One more happy customer :) "

"The item arrived quiker than the expected date.
There was an issue with the charger having but connections but they replaced it immediately without asking too many questions.
The charger replacement also arrived ahead of time.
Very happy with the purchase and the support."

"Just recently i bought a bluetooth Speaker by Tronsmart - the Element T6 MAX. Through geekbuying.com. The order came pretty fast. But unfortunately the unit was not working. So i have reached to the Service Aftersale Department of Geekbuying and the Representative i reached was really helpfull, and was trying to work out solution for this kind of situation. Finally i was offered a whole new Unit, which came today. I want to share this experience, even though the first unit of the Speaker came in broken, i now have a new one. "