"Very professional and user guided customer care. They replace me a damage part very quick and without any big discussions.
Perfect thank you very much."

"Perfect following of my issue and good solution found"

"I bought earphones after 2 monthes one of them is not working. I wrote to geekbuying. They will sent me new ones. Thank you. "

"I bought a BT speaker from GeekBuying, German warehouse. The item arrived defective. I submitted a ticket, described the situation and provided pictures. Following communication took some time but the counterpart was polite and my issue was resolved - last week I recieved a replacement. The new item works flawlessly. So overall I'm very satisfied with Geekbuying's customer service. There are many eshops selling the same goods for similar prices but what makes difference is how the shops handle potential problems and that's why I'm giving GeekBuying five stars. "

"There were problems with the purchased product after receipt. I received a quick, effective solution to the complaint."

"Recently I ordered a TV-box but I was some fault with it, but the excellent customer support help me to sort this out by re-sending me a new box. I must say that I was surprised with the quick and professional support they gave me and could warmly recommend this company. I think a good support is 50% of the business experience."

"Great products and service"

"Had a defective product. Support team promptly answered all the questions and finally solve the issue. Great work Thank you."

"I bought in the store (geekbuing) an android box which was defective. The store communicated with me and after sending the video I sent a new android box. Very professional approach. I can highly recommend and I will definitely continue to shop with them. Thank you Martin "

"Após uma compra com avaria, o serviço pós venda resolveu o problema em uma semana de forma satisfatória."

"I ordered a Bluetooth speaker it wasn't working upon arrival I created a ticket on their website (#AF1033605983). The service aftersale refer my concerned to a customer service representative who handled my complaints after the investigation for few days, yesterday the 20th of May they said the replacement will take 2-7 days I didn't expect it arrived today 21st of May 2021. Wow! It's like a flash! Excellent service! Thank you Geekbuying. "

"They sent a new remote control for free. Quick response, good service!"

"The service_aftersales of GeekBuying is excellent. They have a fast response time and really help you when you have a problem.
"

"Recomendo sem qualquer duvida.
Excelente qualidade de serviço e preço
O melhor serviço pós venda.

TOP 5*"

"I bought a Kugoo S1Pro and it works well as a short distance commuting gizmos.It arrived with broken LCD due to the shock during transportation and the polystyrene support is of poor quality unlike some other products,firm and sturdy.


From my user experience,it brakes quite violent and the tyre is not absorbing sufficient shock to be not bumpy on road,the same as in Mi scooters.It shall have signal lights, rear mirror, built-in bikelock and umbrella stand as a surplus.I find it heavy but some people don't.The vibrations,I am afraid of loosening the parts.

I tried to stick some blutac and it absorbs some shocks.


Overall,I think it is still great to buy on geekbuying because it is a responsible platform with well curated goods at a reasonable price."