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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2019-03-23

Exceptional Customer Service

"Emily (Service 02) is a brilliant customer service person, she is concise, efficient and communicates well. Her meticulous attention to addressing a customer needs are beyond normal service, I am very pleased to have had Emily deal with my queries, her friendly approach, prompt and emphatic responses were very welcoming and quickly provided solutions. "

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Verified
5/5

2019-03-23

One of the most dependable online stores to buy from in China.

"Great prices and prompt customer service communication makes them a great choice to buy new Tech products direct from China. So far my experience has been very satisfactory."

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Verified
5/5

2019-03-21

Excellent Service

"GeekBuying went above and beyond with their customer service. I was very satisfied with my transaction. Thanks again!"

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5/5

2019-03-21

Ótimo atendimento

"Geekbuying está de parabéns pelo atendimento ao consumidor infelizmente não recebi minha encomenda Devido os Correios do Brasil mas a loja prometeu 100% do meu reembolso então eles estão de parabéns"

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Verified
5/5

2019-03-16

Correct and quiet quick process.

"The process was quiet quick with very helpful customer service."

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Verified
4/5

2019-03-17

Good experience concerning a one netbook mix 2s purchase

"The netbook was well packaged, power-cable is compliant with french plug,… GeekBuying staff did a great work !
Communications, order status and tracking were nice and professional, thank you.
"

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Verified
5/5

2019-03-16

Best site with lot of offers and Excellent Customer support

"I had a best experience shopping at Geek Buying. They had best price match for all the products. Had the best experience with the customer support. Quick to resolve and easy to contact. "

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Verified
5/5

2019-03-16

Super handling of problem

"Had a problem with earplugs would not connect to Bluetooth.
Just received a new set and they working perfect, thanks for fast and
Professional handling af my problem
"

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Verified
4/5

2019-03-16

Good products and good service

"I've bought in geekbuying from a couple of years ago. There is normally good service, they send what they promise to, and they ammend if they make a mistake. Normal price might not be the best, but flash sales and sales with coupons make you get excellent prices. I just wish they have again as much flash sales as they did before!"

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Verified
5/5

2019-03-15

Super and fast Support

"Super Service, and fast email response"

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Verified
5/5

2019-03-14

Recommended

"A store with competitive prices and an attentive support."

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Verified
4/5

2019-03-14

Received defective product, customer service was very helpful.

"I ordered a laptop from Geekbuying, which shipped with a faulty display. I sent a ticket in, and received a reply within 2 working days. The email communication, while once per day, was reliable and helpful, and guided me to shipping the original unit back, and received the replacement after under a month. They paid for the shipping of the returned item, and were clear and concise in their communications."

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Verified
5/5

2018-11-05

Premium Service

"Hi, I had an issue with an android tv box and sent an email to geekbuying support so they help me to solve it. They dedicated a good time in helping me and they brought me a solution that made me happy.
Thank you again for all the team.
"

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Verified
5/5

2019-03-14

Excellent service

"I bought Amazefit Stratos, had some extra questions and requirements. Contacted support and got helped fast and efficient. "

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Verified
4/5

2019-03-13

Problem with new computer desk with well

"I ordered a Chuwi Lapbook which was delivered very promptly. I was unable to install the ssd card which according to the spec was possible and easy to do. I tried 3 different ssd cards and none of them worked. I contacted GeeBuying Customer Service who immediately instructed me to return the product for a refund. This was processed very promptly.
The only company is that I had to pay 35 euros postage for the return.
"

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