"My order was attended before the time they have in their specifications. The item i wanted ran low and disscontinued, but they managed to give me an option to change it to another version of the same item (it just changed the color from black to golden) The price of the new item was lower so they gave me the respective refund. Their customer service is kind and helpful.

Thanks guys."

"Great support, very good products. The package did not arrived though, but they refunded me without questioning me or the circumstances.
I like purchasing from Geekbuying"

"I had a very nice experience with the purchasing of my new phone... Shirley and the whole customer service department followed and helped me from the beginning to the end, advising me for the best shipping method, and sending updates constantly about the shipping... A little initial delay in the shipping start has been amazingly fixed with a speed up of the shipping and the phone arrived in my hand exactly in time for my departure.
Thanks a lot Shirley, and whole Geekbuying Team for being so kind!

"

"I bought a Android box, but after some test, I found some problems, and I decided return it.
It took some time, because at first, they return the total money(product cost plus shipping), and only some days after, they return the shipping back cost, but the support is perfect"

"I live in France. I ordered a Zidoo x9s on Thursday and received it on Friday (one day delivery)!
I thought having an issue with the item and the after sale service proposed kindly to change it for me with refunding me the shipping cost. Actually it was a software issue the technical service of Zidoo revealed.
Geekbuying was exemplary."

"I've had 2 occasions where I had issues with postal services, and both times Geekbuying was willing to help and resolve the issue. "

"Everything is perfect. No issues."

"He immediately responded to order cancellation.
order number: 4845887"

"They did not have inventory of the requested color and they offered me another color so as not to delay the delivery in a friendly way."

"Avoid buying at this store! The prices are good, the delivery time is short, but in practice you have to wait 30-40 working days to receive. I made a purchase on 11/11 and now, 22/11, I DID NOT RECEIVE MY PRODUCT! I will never buy again here. Disappointing."

"Top seller, great communication on my incorrect address.
The prices they have are really great for the products."

"Customer Service was very helpful in following up on sales order with an inventory that was indeed out of stock. An alternative proposal was offered and now I am just awaiting for my phone to arrive. "

"Totally unfair discount system. They advertised a coupon code on a product fairly priced and then after I've spent 300 Euro they sent me an email to tell that they wanted 45 Euros more to ship the item or refund. I've accepted the refund but is not a professional behaviour. Now I'll have the money on Paypal and to have them back on my card I'll have to pay commissions.
Shame!"

"I had an issue with a drone I ordered. I contacted the customer service via mail, and I got clear instructions about what to do next. The response was excellent, I appreciate it.
I recommend this store."

"Quick and helpful customer support. Fast delivery. Very happy, would buy again. "