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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2019-03-12

very satisfied

"Very good service.
Aftersales responds very quickly.
You get a person designated to help you.
So not every time another where you have to explain everything again.
To me, the problem was solved within 1 week.
I can only recommend this shop.
"

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Verified
5/5

2019-03-07

A GOOD EXPERIENCE

"It a!l went well and arrived in UK promptly."

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Verified
5/5

2019-03-07

Good customer care

"On Feb. 11th 2018 I've placed an order for Jaybird x4 headphones and a micro Cam DV motion camera.
A week later I was informed by geekbuying rep. that my order is delayed because of a holiday in China and that they have opened a ticket on my behalf.
Three weeks later the package arrived.
I must say that the order process was easy and the feeling that someone takes care for you was great.
I will defiantly will buy from them again.
Most recommended.
"

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Verified
5/5

2019-03-07

order #4875952 GeekBuying

"eccellente l'organizzazione ottimi prodotti e spedizione veloce imballo super

excellent organization excellent products and fast shipping super packaging.
"

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Verified
5/5

2019-03-06

one of the best shops in china

"Excellent store, I had a problem with the mail from my country, and unfortunately my product was misplaced. Geekbuying immediately offered to reimburse me, so I highly recommend it. Great store, buy without fear."

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Verified
4/5

2019-03-06

Very professional!

"Great site , the client support is nice they offer fast solutions and the site has the best prices you can find online with fast and safe shipping."

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Verified
5/5

2019-03-05

DPD shipment lost, excellent Geekbuying Customer Support

"My parcel was lost somewhere in Austria transit by DPD. But Geekbuying Customer Support Team replied very promptly to my inquiries. After 10 days of investigation Geekbuying offered a full refund and after 48 hours I received it to my Paypal account. Excellent After-Sales support +++++, thank you very much :) "

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Verified
5/5

2019-03-05

I am a customer of the first hour, and I am satisfied for the service and the quality of the product at good value for money.

"Beautiful discovery and today a conquered and satisfied customer"

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Verified
5/5

2019-03-02

GPD Pocket 2

"I did email Geekbuying and the reply was quick and really helpful. The GPD Pocket 2 arrived fine. The only thing I have found if that @ and " are not where shown on the keyboard but swapped. It's a small thing now I know it. Maybe some sort of keyboard mapping could sort it. Programs loaded and working great. The GPD Pocket 2 is such a small device that my eyesight maybe at risk! Love it"

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Verified
5/5

2019-03-01

data modification

"I got quick help to change my data.
Thanks :-)
"


Verified
5/5

2019-02-28

Good servive

"Had a problem with a phone I bought from them. Emailed the service aftersale team for help. Within less than 2 days I was given a form to fill in to send the product back to PL warehouse. Within a week I was told that it has arrives at their warehouse. And a day later I received my money via paypal. Great service!"

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Verified
5/5

2019-02-27

The best

"the best costumer support works fast."

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Verified
5/5

2019-02-27

Great store excellent prices

"The store is easy to navigate with an extensive range of products and amazing prices. The customer service was also first class in assisting with making a change to my order."

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Verified
5/5

2019-02-25

great service

"great fast shipping they for got my keyboard they were quick to fix it and resolve the problem. i will buy from them again for sure . good people who take customer service serious like the old days the customer is always right. so thank you for that and i will buy again from you site.
"

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Verified
1/5

2019-02-25

lowest shop

"I summarized the interaction with Geekbuying.

2018-12-13 09:22:
Order & PayPal Payment

2018-12-24 14:06:
"Thank you for your shopping at Geekbuying.
It is estimated that your parcel will be sent next week.
We will notify you as soon as possible and send you tracking number via email once your order is dispatched.
Your patience is highly appreciated."

2019-01-04 18:12:
"Thank you for your shopping from Geekbuying
The pocket laptop you pre-ordered will reach our warehouse on 10th Jan. Once it is in stock, we will send your parcel as soon as possible.
Your patience is highly appreciated."

2019-01-11 17:18:
"Thank you for your shopping from Geekbuying.
We regret to tell you that the arrival time is postponed. Your parcel will be sent next week.
Once it is sent, we will tell you that tracking number via email, your paitence is highly appreciated.
Let us know if you have any other inquires.
Best regards"

2019-01-16 15:00:
"Thank you for your shopping from Geekbuying
We are sorry to tell you that the item geekbuying:411592 349384 will reach our warehouse next Thursday, would you mind waiting for it?
Or would you like to accept this one geekbuying:406886 340993? We could refund the difference to you.

In order to express our sincere apology, would you like to accept a 5$ Coupon?

Please accept our apologies for any inconvenience caused."

Reply:
I can wait.
Please ship next Thursday. If you can apply coupons to this order, please do so.
I am looking forward to it!

My Comment:
I am enduring well! hahaha!

2019-01-17 11:47:
"Thank you very much for your patience, once it is in stock, we will tell you.
In order to express our sincere apology, we offer you a coupon."

Comment:
I was hoping for shipping faster than coupons.

2019-01-22 15:56:
"Thank you for your shopping from Geekbuying
We are sorry the stylus pen geekbuying:411593 349385 you ordered is out of stock
Kindly let us know if you can accept change to this one geekbuying:397288 301262 ?
If you are not interested in the product we recommended, how about changing to the product you like? Please give us the item code or the link. Thank you.
We are sorry for the inconvenience caused, Looking forward to your early reply. "

Reply:
If there is a OneMix2s Nishikigoi, it does not stick to the stylus pen.
OK, 397288 !
I would like to hear from you when the inventory of the dedicated stylus pen revives.

My Comment:
Let me wait for one month and then stretch it further. surprised.
China will soon be on holiday season.

2019-01-24 12:55:
"The red stylus pen geekbuying:411593 349385 will be in stock within a week, would you mind waiting for it?"

Reply:
Please ship OneMix2s this week. We will order a stylus pen separately.
I want to use it soon.

My Comment:
Does it really have inventory? had enough of this.

2019-01-28 12:47:
"Okay, we will send the laptop first. We will tell you that tracking number once it is sent.
We will send the pen to you when it is in stock in 3 days. Thank you for your patience."

2019-01-29 12:05:
"We are glad to tell you that all items of your order are in stock now. The parcel is being packed and it will be sent out today!"

My Comment:
Finally. But their stain still continued.

2019-01-29 12:59:
"Kindly let me know could you do me a favor ?

This is the website: Review site : https://www.resellerratings.com/store/geekbuying

Please follow these steps:
1. Register
2.Search “geekbuying” and write a five stars good review.
3.Check your mail to activate the review.

After you do, could you send us the screenshot of the finished good review?And then I will apply a coupon for you"

My Comment:
There are two problems.
1. Even though I made a reservation in advance, the fact that acquaintances I purchased at Amazon later got it earlier. Response to me has to make a fairly bad evaluation.

2.
Evaluation at this rating site is high.
Being contaminated by the reviewer who received the coupon.
I can not trust it at all.
I am interested in what other audiences think about this case.

2019-01-29 18:34:
The tracking number of SF Express arrived.
It was incredibly no SSL.certificate.

2019-02-25
Items arrived.
There was a holiday season between, it took 4 weeks to arrive.
"

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Rep reply posted 2019-02-28
A rep from GeekBuying, Geekbuying.com, has responded:

“We sincerely apologize for any inconvenience. The package was delivered at your address successfully. Please feel free to contact us for any other information or assistance. We will do our best to assist you. Regards, GeekBuying”