"In 12 days I received my P802: it is so beautiful that I doubt I will use it for what has been designed; it is fabulously accomplished; I had seen photos of media preseries and some finishes seemed imperfect: instead I did not find any defect in the couplings of the innumerable pieces that make up this masterpiece. I recommend it to those looking for perfection and hardly content: I think this truck is really very difficult to match.
A special thanks goes to Jennifer of customer support who has helped me with extreme competence and kindness."

"My original order was out of stock and they quickly reached out to me and explained the situation and offered a replacement in different color and an expedited shipping. Very upfront and honest seller. "

"Always solve problems if they present. Good quality and fast processing time."

"Ordered rc jeep. The item was not in stock but customer service was great with replacing with another item. Friendly and great customer service. 5 stars !"

"I've already made two purchases on the site, and always with high value of products. the first was a Xiaomi MI8 mobile phone and the second a Xiaomi M365 scooter. unfortunately the scooter was returned by customs. but the company made me aware of all that happened and promptly made the reimbursement of the values."

"I had some questions about the phone, the customers service anwer me super quickly
I choose dhl express and i receive the phone in less than 1 week ! Great !
Thanx GeekBuying super service ..."

"I have purchased many electronic items from China for many years and this is the 1st time I used GeekBuying to purchase a phone. 1st time using GeekBuying and my purchased phone stuck at custom. Requested from GeekBuying what is the return fees and they reply that they don't know until they received the returned item. They can't even estimate the return cost to me. This shows that they are very poor and inexperience in handling delivery.

So, beware that your purchased item(s) might stuck at the custom. Better use other company, eventhought GeekBuying can provide a slightly cheaper price BUT it is not worth the hassle and "extra" $$ paying the custom.

Just my 2 cents..."

"I bought a camera but a few hours later I realised I would need to cancel that purchase. Didn't get any replies from my emails, only one was a confirmation of shipment (ignoring my emails to the customer service). From that moment, I sent a detailed email, outlining my situation and then contacted them via LiveChat. Via LiveChat, the company answered straightaway, the attendant kindly read my emails and gave me a reasonable deadline to assess the situation and intercept the shipment. The interception was successful and the refund only took a few days to hit my account.

I can see Geekbuying's efforts to improve their CS quality - and they're being successful! I'll surely come back for my next gadget purchase!!"

"very good site, delivery problem beyond their control and geekbuying did not hesitate to pay me back."

"Very nice! I recommend!!!!"

"Offered advice on alternative products"

"Speedy delivery even during the holiday season. Ordered the 24th of december, received it the 9th of january(shipped from China). They even send me a mail the 28th of december saying that due to the employees getting a few days off around new years they would send it the following week. Meaning that without this the order would have been in probably within 10 days, which is extraordinarily fast.
Product itselfs works perfectly fine, price was good aswell. "

"I ask to Geekbuyin trough the chat line to change the color of a Xiaomi air 13.3 notebook I have ordered in january 2019 and they answer immediately solving my request. I am very satisfied of the service. Now I am waiting for the delivery."

"Had an issue with h96 -projector which purchased last month. Contacted after sales support team and there response towards fixing the problem and reverting the paid amount was excellent. Communication was precise and very prompt. Happy with there customer services (specially After sales support team) . Thanks once again to your team.

Regards
Rajeev Thakur"

"Solving of problem with a order of products which probably resend of another costumes fast refund to account.
Next bay be a product of well now Trademarks to avoid problems
Regards Hakan"