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Product & services pricing
4.29/5
Chance of future purchase:
4.63/5
Shipping & packaging:
4.62/5
Customer service:
4.66/5
Return/Replacement policy:
4.69/5

Verified
5/5

2024-03-15

Recommended

"Having had the same Tech for nearly 20 years I was a little anxious at first however, it turned out to be a great experience. Tech was helpful and polite and he definitely knew what he was doing explaining along the way which was greatly appreciated. My computer is now running as it should so many thanks to him for resolving the issues."

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Rep reply posted 2024-03-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback!
I'm pleased you had a positive experience with us, and I hope we can help you again in the future, should you require it”


Verified
5/5

2024-03-13

Good service

"Stephen was on time, didn't waste any time while he was here, and solved my issue. A good experience.
"

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Rep reply posted 2024-03-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the feedback, we are very happy you had a positive experience with us!”


Verified
5/5

2024-03-13

Great service

"Yeah, this was really good service. Easy to arrange the appointment and the technician really seemed to know what he was doing."

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Rep reply posted 2024-03-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind comments we are so pleased you had a good experience with us!”


Verified
5/5

2024-03-11

Geeks2U

"I was very happy with my experience with Geeks2U. My IT problems were sorted quickly and efficiently by Winston my technician who was at all times polite and professional.
I thoroughly recommend the services of Geeks2U.
"

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Rep reply posted 2024-03-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased Winston was able to help!”


Verified
5/5

2024-03-08

From Panic to Peace in One Visit

"We were extremely pleased with the customer service provided from the start to the finish of our dealings with Geeks2U. The follow up call after our online inquiry was done in a timely manner and the options were clearly outlined. Adam, who visited our home was highly professional and understanding of our technology needs and challenges. We are so appreciative of his time and advice. He was able to retrieve important work that we believed irretrievable! Highly recommended!
"

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Rep reply posted 2024-03-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the lovely feedback, we are so please we were able to assist”


Verified
5/5

2024-03-04

Expert at work

"Aaron came to install a new printer which was done very quickly. Afterwards, he asked what I wanted to do with the printer and so he checked the function and everything worked quite fine. I am wxtremely pmeased with his knowledge and expertise."


Rep reply posted 2024-03-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm happy to hear Aaron could help!”


Verified
5/5

2024-03-04

Help in setting up a new printer

"Jason from Geeks2U was very knowledgeable and professional and set up our MFC. The Geeks provide a great service."

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Rep reply posted 2024-03-04
A rep from Geeks2U, Geeks2U, has responded:

“I'm happy to hear Jason could help!”


Verified Geeks2U Shopper
Verified
5/5

2024-03-01

Great service!

"I am very happy with the service provided by Nick. He was able to resolve all the issues with my computer & get it to run efficiently again. I would definitely wish to have him come to my home again, should the need arise. Thank you!
"


Rep reply posted 2024-03-10
A rep from Geeks2U, Geeks2U, has responded:

“We are very pleased to hear Nick was able to get all issues resolved for you. Thank you for your continued business.”


Verified
5/5

2024-02-29

Professional

"Turned up in allocated time, polite, efficient, helpful and fixed the issues all in quick time."

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Rep reply posted 2024-03-04
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear we could help!”


Verified
5/5

2024-02-23

Recommendation

"Was very impressed with the technical support and the relief of having someone calmly and professionally implementing their knowledge and enabling me to have the confidence to use my laptop and fix my email issues. Thank you so much. Sue b "

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Rep reply posted 2024-02-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback Sue! I'm pleased we could help!”


Verified
5/5

2024-02-12

Totally happy with Chris and Geeks2U service.

"Excellent, all my issues and technical problems were resolved. Thank you, Chris,"

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Rep reply posted 2024-02-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'll be sure to pass that on to Chris!”


Verified Geeks2U Shopper
Verified
5/5

2024-02-12

ebay/photos was a problem.

"Rob was very clear in the process. We completed our task in little time. Will use Geeks
again.
"

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Rep reply posted 2024-03-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind words, so happy Rob was able to help.”


Verified
5/5

2024-02-09

Help when needed

"Thorough, Courteous, on time, helpful.
"

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Rep reply posted 2024-02-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the feedback, we are very happy we could help!”


Verified Geeks2U Shopper
Verified
5/5

2024-02-07

Got Us Up and Running Quickly

"We had been struggling for 2 days to get our new Internet Service and Equipment up and running and Phil arrived on time and got it working with some added tips on how to improve our service."

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Rep reply posted 2024-02-12
A rep from Geeks2U, Geeks2U, has responded:

“Customer called stating they have been charged twice Can admin tema please look into this”


Verified
5/5

2024-02-05

fixing my emails

"Malcolm was very knowledgible and fixed our problem completely."

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Rep reply posted 2024-02-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm glad Malcolm could help!”