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Product & services pricing
4.29/5
Chance of future purchase:
4.63/5
Shipping & packaging:
4.62/5
Customer service:
4.66/5
Return/Replacement policy:
4.69/5

Verified
5/5

2024-02-05

Fast, efficient and prompt service

"Brian was very knowledgeable and rectified the issue very promptly. He was friendly and easy to discuss the issue with. Would definitely contact Geeks2U again."

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Rep reply posted 2024-02-05
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased you had such a positive experience with Brian, thank you for the feedback!”


Verified
5/5

2024-02-05

Fixed our issue within hour

"Stuart was able to sort out our problem with Office 365 within an hour .
I had used Microsoft helpline over last few weeks trying to sort it with them 3x2hr sessions they then escalated the issue but no-one from Microsoft has contacted me ( been 2 weeks ) Stuart has reset up our Microsoft account . Should be no more problems Thankyou Stuart .
"


Rep reply posted 2024-02-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased Stuart was able to help resolve your Microsoft Office issues!”


Verified
4/5

2024-02-04

Bloody good

"Not having any knowledge with IT was very impressed with Petes performance"

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Rep reply posted 2024-02-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, I'm pleased Pete could help!”


Verified
5/5

2024-02-02

Great Service

"Quick response to my call.
Eleanora was excellent in dealing with my problem
"


Rep reply posted 2024-02-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you! We'd be more than happy to have Eleanora out to you again in the future should you require further assistance ”


Verified
5/5

2024-02-02

Want The Best

"Very professional, expert advice, fixed a problem that I was unaware of with a damaged cable that could have posed a problem later (changed that with a spare I had) Changed our printer cartridges with my new ones, printer works beautifuly now. Fixed annoying pop up that just wouldent go away - now gone. Life is so much better now Thank you so much Geeks 2U You are the best!"

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Rep reply posted 2024-02-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind words! I'm pleased you had such a positive experience with us!”


Verified
5/5

2024-01-30

Excellent service. Highly recommend.

"Booked through Office Works where we purchased our laptop, printer and external drive. Call back was almost immediate, staff were great to speak with in regards to what we needed and making an appointment. "Geek" was excellent. Nothing was too much trouble, punctual, helpful and made sure we were happy with the work before he left. Highly recommend."

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Rep reply posted 2024-02-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased you had such a positive experience with us!”


Verified
5/5

2024-01-30

Awesome Service

"Great Service. Felt taken care of "

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Rep reply posted 2024-01-31
A rep from Geeks2U, Geeks2U, has responded:

“I'm glad we could help!”


Verified
5/5

2024-01-29

Great Service

"Very easy to book a job. Joel arrived on time and completed the job in a professional, efficient manner."


Rep reply posted 2024-01-29
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased we were able to help so quickly!”


Verified
5/5

2024-01-25

Excellent

"Really wonderful service with a successful outcome.
Would use again in the future for sure.
"


Rep reply posted 2024-01-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm glad we were able to help!”


Verified
5/5

2024-01-25

Excellent Service from Geeks2U

"Harvey was EXCELLENT ... really knows computer hardware & software tech stuff .. and exceptional & patient at explaining it "in plain English" to someone like me who doesn't understand anything tech. Really happy with his help & happy to recommend him & the Geeks2U service. Thanks again :-)"

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Rep reply posted 2024-01-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased you had such a positive experience with us, and I'll be sure to pass this on to Harvey!”


Verified
5/5

2024-01-24

Excellent help

"Thomas was excellent. He was very efficient, explained everything thoroughly and was very conscious of privacy when asking us to add a password. We would definitely use Geeks2U again and would recommend them to friends and family."

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Rep reply posted 2024-01-24
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your feedback! We'd be more than happy to have Thomas out to you again if you require assistance in the future!”


Verified
5/5

2024-01-19

Geeks reliable & convenient

"Have used their service for years and been highly satisfied with outcomes."

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Rep reply posted 2024-01-21
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your continued custom and lovely feedback, we really appreciate it!”


Verified
5/5

2024-01-23

Best service

"Needed help with my printer. Jared from geeks to you was very professional, helpful and exceeded my expectations
"

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Verified
5/5

2024-01-23

Geeks to the rescue.

"As usual my experience with Geeks was very satisfactory "

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Verified
5/5

2024-01-22

Problem Solved

"Having a functional computer is essential as I deliver all my allied health services via tele health in a regional area. When I have a problem I always call Geeks2U and they provide great service remotely. Today was no exception - helpful and polite, above and beyond!"

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Rep reply posted 2024-01-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased we've been able to help again!”