ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.41/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.59/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2024-04-05

Mark was a really nice person and did a great job. Computer is working well again thanks to him.

"Mark was a really nice person and did a great job. Computer is working well again thanks to him"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-04-07
A rep from Geeks2U, Geeks2U, has responded:

“I'm happy to hear Mark could help!”


Verified
5/5

2024-04-03

Excellent

"Found our problem very quickly and explained complex issues very clearly"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-04-04
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the feedback. Glad to hear you were sorted quickly.”


Verified
5/5

2024-03-27

Laptop speaker fault

"Peter was excellent and though he was unable to fix my speaker problem on both my laptop and phone, his advice was commonsense in relation to purchasing external bluetooth speakers for my laptop. He tried to adjust speakers, also used a blower to clean, to no avail, my laptop is 8 years old, so suggested it was an aging, wear and tear problem. He was on time, very polite, phoned prior to coming as requested and nothing was too much bother for him, very professional and helpful, adding if I needed further help in relation to speakers to contact him through Geeks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we really appreciate it!”


Verified
5/5

2024-03-27

Cleaned my pc after being scammed

"Hanns was polite and efficient and fixed my pc,would request him next time and felt comfortable with him in my home "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-28
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear you had such a positive experience with Hanns! We'd be more than happy to have him back out to you if you need assistance in the future”


Verified
5/5

2024-03-25

great service

"The Tech was very Friendly and helpful. He provide some great advice and solved our tech issue very promptly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-25
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear you had such a positive experience with us!”


Verified
5/5

2024-03-18

Excellent service.

"Very friendly and courteous technician. New exactly how to fix the problem.. Fantastic job done.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-18
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased we could help!”


Verified
5/5

2024-03-18

Email setup

"Technician arrived on time and sorted out my problem quickly.
Excellent job well done.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-03-18
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear we could help sort everything out quickly!”


Verified
5/5

2024-03-18

What service should be

"Adrian was on time, he was polite, explained things, and solved the problem. What more could you ask for?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-03-18
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased you had such a positive experience with Adrian!”


Verified
5/5

2024-03-15

Recommended

"Having had the same Tech for nearly 20 years I was a little anxious at first however, it turned out to be a great experience. Tech was helpful and polite and he definitely knew what he was doing explaining along the way which was greatly appreciated. My computer is now running as it should so many thanks to him for resolving the issues."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback!
I'm pleased you had a positive experience with us, and I hope we can help you again in the future, should you require it”


Verified
5/5

2024-03-13

Good service

"Stephen was on time, didn't waste any time while he was here, and solved my issue. A good experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the feedback, we are very happy you had a positive experience with us!”


Verified
5/5

2024-03-13

Great service

"Yeah, this was really good service. Easy to arrange the appointment and the technician really seemed to know what he was doing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind comments we are so pleased you had a good experience with us!”


Verified
5/5

2024-03-11

Geeks2U

"I was very happy with my experience with Geeks2U. My IT problems were sorted quickly and efficiently by Winston my technician who was at all times polite and professional.
I thoroughly recommend the services of Geeks2U.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased Winston was able to help!”


Verified
5/5

2024-03-08

From Panic to Peace in One Visit

"We were extremely pleased with the customer service provided from the start to the finish of our dealings with Geeks2U. The follow up call after our online inquiry was done in a timely manner and the options were clearly outlined. Adam, who visited our home was highly professional and understanding of our technology needs and challenges. We are so appreciative of his time and advice. He was able to retrieve important work that we believed irretrievable! Highly recommended!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the lovely feedback, we are so please we were able to assist”


Verified
5/5

2024-03-04

Expert at work

"Aaron came to install a new printer which was done very quickly. Afterwards, he asked what I wanted to do with the printer and so he checked the function and everything worked quite fine. I am wxtremely pmeased with his knowledge and expertise."


Rep reply posted 2024-03-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm happy to hear Aaron could help!”


Verified
5/5

2024-03-04

Help in setting up a new printer

"Jason from Geeks2U was very knowledgeable and professional and set up our MFC. The Geeks provide a great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-04
A rep from Geeks2U, Geeks2U, has responded:

“I'm happy to hear Jason could help!”