"I bought this for my boyfriend as a birthday present. I ordered online and felt your site was very easy to find my item and make the purchase. I thought you online check out was easy to use and information was labeled well. The only issue I have had with my purchase experience was the shipping. On UPS tracking it shows my "billing info" was received on 4/28/10 but my order was not picked up until 5/6/10. I read through my conformation email and there was info on a possibility of my item being backordered, which would take longer to ship. But in the case I do not believe my item was backordered because you sent the billing information to UPS to be picked up. My item has taken 2 weeks to receive from the billing info sent to the date I received it, which is disappointing. Over all I would recommend Gerber Tools to someone and would buy again, in the hope my shipping experience was a one time issue. "
"Couldn’t be happier with the knife and engraving. Amazingly fast shipping. I’ll definitely be making more purchases here."
"I have been a Gerber Tool owner for over 13 years. I received my Gerber Multi-Plier 400 Compact Sport 05500 form my children for Christmas. I'm sort of a fix-it type Dad (the desk in my home office was/is referred to as the repair shop)and they thought the Gerber was the ideal tool for me.
They were bang-on right. If I average out how many times I've used my Multi-Plier/All-in-One, it would be more than three times a day since I've owned.
It has travelled with me to Panama, Florida, Vancouver, Muskoka, London UK, Rome, Florence, Venice, Turkey, Athens Greece, Santorini, Naples, Capri, everywhere. I don't leave home, actually my bedroom with out it.
Its been used in freezing weather to fix skis and snowboards, underwater to cut a ski rope tangled in a propeller, resize a watch band and repair a broken CD Drive on a laptop. If we're with friends and something needs to be fixed, they ask for me and my Gerber.
It can do almost anything except, tighten a Robertson screw or single handedly take out a cork from a wine bottle (we do that in unison).
I have just ordered a second Gerber to leave at our cottage as I did leave the bedroom without it and was lsot for a weekend. I'm not able to comment on the online order process but if it is as robust as the product, my new Gerber will be here for my next trip to the cottage.
Thanx for a great tool. It's like another hand. R2
"
"Items were shipped fast! Prices were lower then i found in my local Cabelas by about half! very happy with my purchase can't wait to receive my products tomorrow!"
"I tried for several days to get a hold of you and left a message. I was finally able to reach a sales rep after my third call. No reply was ever given to my message.
Once reaching someone, they were very helpful
Thanks for the opportunity!"
"Fast shipment and the products were exactly as discribed. The laser etching was a little smaller than I was imagining it, but looks very nice none the less. I highly recommend Gerber-Tools.com. There prices were great and the avaliable laser etching was a nice option."
"Excellent Service! They followed my engraving instructions to the letter and shipped out my knife within the day. I was amazed by how well everything turned out on top of how fast I received it."
"A very find selection, easy to locate the item I wanted and the price was right. Can't imagine a better on-line shopping experience."
"I am always a bit concerned when ordering from a new company on the internet. However, I was pleasantly surprised by the top notch customer service as well as the product I received from Two Point Enterprise. "
"Responsive customer service and quick delivery! I received a personal response to my question that I emailed to sales just a couple of hours after placing my order. I also really like the option for engraving...I thought that it might delay my order significantly if I had it engraved, but it shipped the next day! I am very pleased with my experience with Gerber-Tools.com."
"I'm very, very contented. I took all my ordered products in 5 days!! From USA to Germany!
Thank you very much!
I'll like order again..."
"dealing with gerber is always so painless. easy to find,easy to order-painless."
"I love Gerber flashlights, i had one previously and i was very satisfied with it until i lost it. So now i just purchased another one. I would love to see a higher intensity light around 100 lumens like the sure fire flashlights. But i am still very thrilled to be recieving another Gerber flashlight."
"Great appliances. Very easy to use website. Great over all transaction"
"Quick, clean & easy. Plenty of Gerber selections. Good prices. Lots of updates (if your order has the misfortune of being back-ordered). It shipped without error to Canada in roughly 4 days.
No complaints about the product, service or shipping. It's all good!
Just a general rant here. As a Canadian consumer, when ordering from websites, I feel more comfortable when they show prices in a currency which I don't have to bust a calculator out to figure out. I would like to see more sites adopt this practice. Website's should cater to your market (anywhere you ship) and make your clients feel at ease when ordering. Not make them jump through hoops to figure out how much it will cost to order from "YOUR" site, and who is shipping it.
That's it, love the service and product!!
High five!
"