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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-03-27

Great deal and fast shipping. Even with a virus outbreak.

"Great experience. Shipped the same day of order and it was on sale. I picked the slowest shipping and it still arrived in 3 days. Awesome. "

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Verified
5/5

2020-03-26

FT-891

"Best help online. Helped me figure out which radio I needed to order. Did not push the most expensive radio they had either. Great people and will buy from them again."

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Verified
5/5

2020-03-26

As advertised,

"Ordered an MFJ Cub ... It arrived a day before they estimated and was exactly as described. Pleased."

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Verified
5/5

2020-03-25

It was affordable and it was sent fast and got to me by USPS; which I usually do not like, but it worked!!!

"Great!!!!!!!!!!!!!!!!!!!!!!"


Verified
5/5

2020-03-25

IC-7300

"Got my new Icom IC-7300 in just 3 days. I love this rig and ordering from Gigaparts was a breeze."

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Verified
3/5

2020-03-23

Free gift cost $8.00 to ship

"I claimed my FREE gift at check out and the shipping cost jumped by $8.00. Seems FREE should mean FREE but I guess TANSTAAFL applies here too. Too bad, I kind of liked the look of the hat. Also, it would be nice if Giga Parts would allow use of the Dissenter web browser."

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Verified
5/5

2020-03-23

Great Company to work with!

"Fast response to emails! Great customer service!"


Verified
5/5

2020-03-23

Extremely helpful.

"Extremely helpful support!
Everything showed up on-time and as-ordered.
"

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Verified
1/5

2020-03-22

Bueller, Bueller?

"Ordered a mobile Ham Radio 2 weeks ago from Gigiparts, got an email saying it wasn't in stock and would be in sometime soon. I haven't heard anything yet. SO 1 star for sending consumer satisfaction surveys to people you haven't delivered the product ordered to yet, and taking money and orders for stuff you don't have in inventory. "

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Rep reply posted 2020-05-08
A rep from GigaParts, GigaParts, has responded:

“Thank you for allowing me to previously speak with you confirming that GigaParts did not take any funds from your payment authorization until your order was released to our warehouse for shipment.
I did pass along your frustration of receivng the survey before the product to the team that handles the surveys being sent out.
I appreciate you allowing me to personally assist you! You are a valued GigaParts customer!
73,
Sue
Customer Service Manager


Verified
5/5

2020-03-20

Purchase of Yaesu Antenna Rotor G1000DXA

"Timely free delivery. Good packaging."

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Verified
5/5

2020-03-18

Excellent Service

"Gigaparts provided just what I needed at a very good price. Payment options were great. The item shipped promptly and arrived on time."

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Verified
5/5

2020-03-17

Fair price and shipped promptly.

"The price was fair, the product was as described and the shipping was prompt. Everything I could want. I am sure I will be ordering from them again in the future."

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Verified
5/5

2020-03-16

Excellent turn around time

"Quality products at a fair price and delivered on time. What's not to like?"

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Verified
5/5

2020-03-16

Prompt service

"My order arrived quickly."

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Verified
5/5

2020-03-15

Full Service With No BS

"The items I have ordered were delivered on time and correct the Mod was done in a day very efficient. One item was delivered damaged by FedEx they jumped right on it and handled the problem with no BS just listened and then fixed the problem with a replacement as the item would not be usable with a repair. Great job GigaParts"

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