"Great products at a great price, fast delivery
!!!!"
"Fast free shipping and I love my new prescription Sunglasses! Half the price of in stores and accidental/wear and tear coverage!!! I love glasses USA!"
"In addition to a large selection, the site provided seamless integration with my vision insurance so I received instant credit based on my coverage. "
"The website was user friendly."
"Sad as can be paid high price for glasses and still haven’t received them it’s been over a week and a half since I purchased "
"It went easier than I thought it would."
"Took too long to finalize order and when I used the chat, the agent left me hanging."
“Hi,
We're sorry if you encountered any difficulties while placing your order and thank you for bringing this issue to our attention. We are always looking for ways to improve our service and your feedback is an invaluable part of the process. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met and our Customer Care Team is also available by phone everyday from 7 am to midnight EST at 1-844-244-1186.
Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us
Your glasses are in production and we will keep you updated throughout the process.
Our apologies for any inconvenience and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com
”
"Every interaction has been great! I am happy I found this sight for my daughter who loves her glasses!"
"Was trying to purchase and add a coupon code was was only allowed one coupon. Chatted with a rep online and he fixed it. I was able to complete my purchase and add the coupons code."
"I like that I had a lot of filters to choose from."
"Easier than buying a house. I just returned from my eye exam, where they priced approximately the same glasses for only three times as much as GlassesUsa. I like that part."
"WE WERE ABLE TO FIND A PAIR OF GLASSES FOR MY DAUGHTER AT A GREAT PRICE"
"I decided to try ordering glasses online. My insurance was hooked up with them so I went. Great pricing dreadful ordering. At one point it appears they are adding $63 to your order. And the chat people ask for huge amounts of info and hang up on you if you do not put it in in time. I got glasses for $10. If they work that is a bargain. But the process ****. "
“Hi,
We're sorry if you encountered any difficulties while placing your order. United Healthcare Vision provides special and exclusive benefits to its members. Pricing is according to your plan’s specifications.
Your glasses are in production and we will keep you updated throughout the process.
Our apologies for any inconvenience and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com
”
"Totally out of control checkout, never again."
“Hi,
We’re sorry if you experienced any difficulties while placing your glasses order. Our discount coupons do have limitations and the details are listed. These limitations are based on the frame and the lens package being ordered. Only one discount coupon per order can be applied.
For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us
Also, the following link contains detailed information on our promotional discount coupons: https://www.glassesusa.com/coupons-and-promotions
We're glad that you did manage to place your order and enjoyed a 50% discount on your frame.
Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com
”
"got two awesome frames both with hyperbolic, scratch proof lenses and even got one the pairs to transitio into aviator sunglasses one on them was BOGO so I saved well over $100!! Very impressed"
"Eye Dr. said I probably could no longer pass a drivers' test without glasses. My excuse to go nuts and get 4 pairs."
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:
“Hi,
We are sorry if your shopping experience did not meet your expectations. At GlassesUSA.com, we are committed to ensuring that our customers' needs are being met and offer a Best Price Guarantee. If you have seen the same frame and lenses for a lower price, we will match it and give you an additional 10% off, guaranteed.
Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com”