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Product & services pricing
1.47/5
Chance of future purchase:
0.84/5
Shipping & packaging:
1.04/5
Customer service:
0.59/5
Return/Replacement policy:
0.75/5
Featured Review


Verified
4/5

2024-12-06

Lil loose

"They’re a little loose but the lenses look good "


Verified
5/5

2024-12-05

Options

"I would have liked to buy more than one pair, when I put all my information in I didn't see an easy way to just pick another pair with the same type of lenses"


Verified
5/5

2024-12-05

Fast and easy

"It’s simple and easy just type in your info and take a picture of your subscription "


Verified
5/5

2024-12-05

Great deals, cute styles!

"Easy try on, best place to order glasses! I've been ordering from this place for ten years!"


Verified
5/5

2024-12-05

"Easy to look through styles, virtually try on, make selections, and pay for all from the comfort of my home. Thanks!"


Verified
5/5

2024-12-04

Superb

"I actually see better with the prescription sunglasses I ordered, than I do my regular prescription glasses I got from my eyes doctor's shop. Plus, they arrived faster too. I was so impressed, I bought another pair of prescription glasses from GlassesUSA for everyday use. "


Verified
5/5

2024-12-04

Easy options

"Good glasses, easy options that are explained well "


Verified
5/5

2024-12-04

Quili

"Easy to understand and use of app "


Verified
1/5

2024-12-04

Got the wrong rx

"Retured my glasses for an exchange and didn't get any info for almost 6 months. Had to call multiple times to finally get something."


Rep reply posted 2024-12-04
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We’re sorry to hear that you experienced difficulties. It appears that an email was sent to you on June 4, 2024, requesting further information about your exchange order. We did not receive a reply from you. Regarding the prescription lenses, the original order that you had placed was for progressive lenses and the glasses were produced accordingly. We see that you have placed your exchange order with single-vision lenses.

Your glasses are in production and we will keep you updated throughout the process.

Our apologies for any inconvenience and we hope that you will enjoy your new glasses.

Yours truly,
GlassesUSA.com


Verified
2/5

2024-12-03

Watch out for codes

"Can't tell if I used the right code when ordering my glasses. Hoping the company will adjust for Cyber Monday sale, if needed. First time using this service."


Rep reply posted 2024-12-03
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We’re sorry if you experienced any difficulties while placing your order. Our discount coupons do have limitations and the details are listed. Only one discount coupon per order can be applied.

For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us

Also, the following link contains detailed information on our promotional discount coupons: https://www.glassesusa.com/coupons-and-promotions

We're glad that you did manage to place your order and enjoyed a 30% discount.

Thank you for choosing GlassesUSA.com.

Yours truly,
GlassesUSA.com


Verified
2/5

2024-12-02

Coupon codes don’t work

"Coupon codes don’t work. Explanation from agent was that it was b/c of site used but I changed sites and it still didn’t work."


Rep reply posted 2024-12-03
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“HI,

We’re sorry if you experienced any difficulties while placing your order. Our discount coupons do have limitations and the details are listed.

For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us

Also, the following link contains detailed information on our promotional discount coupons: https://www.glassesusa.com/coupons-and-promotions

Thank you for choosing GlassesUSA.com.

Yours truly,
GlassesUSA.com


Verified
5/5

2024-12-02

Great Cyber Monday Deal

"I’ve been needing a new pair of glasses but they’ve been so expensive I couldn’t afford them. I was able to purchase them with the great deal and the use of Klarna. "


Verified
5/5

2024-12-02

Nice

"Love em like how easy website works"


Verified
5/5

2024-12-01

Quick and eff

"Easy to use interface. Simple and effective "


Verified
5/5

2024-12-01

Bball glasses for Bash

"Great deal, easy process! Can't wait for my son to get them!"