"I previously wrote a review due to a bad experience where my frames came with a crack in them, I was sent a replacement frame, had to have the lenses put into the new frame locally and then on the same day, those frames cracked as I was sitting at my dining table. When I contacted Customer Service, they wanted me to send the frames back and they would not refund any mailing charges. So, I would not have any eyeglasses, but would have paid for the mailing of defective frames - I was already charged $11.00 total mailing and they would want me to pay another $5.95 to mail them back - all with no glasses!
I posted my review at 4:00 a.m. EST. Half an hour after posting my review, the CEO of the company – Mr. Arjun Sagar – sent me a personal email apologizing for my inconveniences, assuring me that he would talk with Customer Service, asking me to pick out a new pair of glasses, emailing him with my choice, which he would have processed for free.
I am very appreciative of Mr. Sagar. He is a man of his word. I was originally charged $50.11 for my defective glasses . Mr. Sagar issued a refund of $44.16 and sent me the glasses that I selected to compensate me for my trials. My new, beautiful glasses arrived in November. I waited until now to write this updated review because I wanted to make sure that the frames did not crack. They have not.
I would like to publicly thank Mr. Sagar - so people who order from this company will know of his true concern of delivering a quality product. And if there is ever a problem, he will make sure this company will work to make it right. I am grateful."
"I would love to comment, however as of today's date, October 11th I still haven't received my glasses that were ordered on September 22nd."
"shipped fast, good customer services, prescription was right on -- could not be happier!"
"I bought 2 pairs of glasses here; they are really cute, and their quality is on par with any other pair I've gotten for $100+. And I've been wearing glasses a LONG time! lol! This is probably my 17th pair on my life? Anyway I love them. Now that I found affordable glasses that are perfectly normal, I'm gonna buy a bunch! *Happiness* Seriously, THANK YOU Global Eyeglasses! :-)"
"Second order. Got everything I asked for at an amazing price. Would order again and recommend it to my friends and family."
"I bought my last pair of glasses from my eye doctor. Paid over $280 and had nothing but trouble. Evidently I bought a style where the lens came loose regularly. I was so frustrated that I swore I'd never pay that much again.
Found GlobalEyeglasses.com online while searching for an alternative. This year I had my eye check-up and went home and bought TWO pair of sweet glasses for a total of $57.85 including shipping!"
"Love them. Exceeded my expectations. They fit great and look great. Best of all they were an unbelievably great price. Thank you."
"I love Global Eyeglasses and recommend them to everyone i know. Their prices are awesome, they make the whole process so simple, and everything is fast and friendly. This is my 3rd order with them, and every time we do business I am beyond satisfied. :)"
"I need glasses only to watch TV as I wear contacts when driving or outside my home. My optometrist insisted on giving me a script for driving. The new script glasses made watching TV very fuzzy, so I had to return two orders. Global was kind enough to refund them.
Once I went back to a 2008 script that made TV viewing clear, I have two pair now and they are perfect! Thanks, Global! I will order from you again and highly recommend your stylish and sturdy glasses."
"I have so much satisfaction with Global Eye Glasses. Shopping is very easy and the prices are good. I am using the glasses now and I am so happy with my purchase.
The glasses were well made and the prescription was perfect. The frame was exactly as advertised and am pleased that they did have a selection of trendy frames. I highly recommend this seller and will definitely use again"
"A+ I've been a returning customer at global eye glasses for 5+ years because of their outstanding customer service, good quality, unbeatable deals on already low prices and fashionable frames. I recommend their service to my family and friends and will recommend it to you!"
"Wow I can't believe the value, I have spent hundreds of dollars for eye glasses in the past for the same quality I stumbled upon
Global Eyeglasses.com when surfing the web and decided to give them a try, to my amazement they are as nice as anything i have purchased in the past for a quarter of the cost including shipping. Thank you Global Eyeglasses your the best "
"Unfortunately glasses were broken when I received them. The quality was poor on this frame. I will pick out another and reorder. I was very happy with previous purchases"
"Fast, very high quality work.
I will buy more."
"Was unsure of buying glasses without trying them on first but was glad they had a return policy. Got them and they look great. Need to get them adjusted to fit a little better but that's with any glasses. Price was great!"