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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-06-25

Site Manager

"Global always responds promptly to our needs. "


Verified
5/5

2018-06-23

Excellent Service

"My client wanted some teardrop pallet shelves I needed help on getting all the right pieces. Client very happy, ordered more"


Verified
4/5

2018-06-23

hot diggity

"the best online experience of my life!"


Verified
4/5

2018-06-23

decent

"no issues just ordered products and it was a simple process"


Verified
1/5

2018-06-23

Capital Rejection

"I placed a substantial order for a capital project and I had to cancel it and go elsewhere because I got the run around from your credit department.
No more Global purchases for me.
"


Rep reply posted 2018-06-26
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.

We apologize for any inconvenience this may have caused you and we look forward to doing more business together in future.


Verified
1/5

2018-06-23

Dihdudisjsz

"Return customer was horrible"


Rep reply posted 2018-06-26
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.

We were able to locate your order that reflected the purchase of the product that you reviewed. However, our records do not reflect any issue reported. Please follow-up with our Customer Service team at 800.645.2986.

We apologize for any inconvenience this may have caused you and we look forward to doing more business together in future.”


Verified
5/5

2018-06-22

Good experience.

"Everything were ok with the purchasing orders and attention."

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Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-22

Great

"Great customer service! Very helpful. "


Verified
5/5

2018-06-22

Great Customer Service

"Everyone from the receptionist to the sales rep were overly accommodating. Each person that I spoke with was pleasant and helpful. Response times were fantastic. "


Verified
3/5

2018-06-22

Competitive Pricing

"Reseller pricing need better discounts"


Verified
4/5

2018-03-07

Very helpful

"answered all my questions"


Verified
5/5

2018-03-02

Prompt and Accurate

"Marc is always quick to reply and accurate with the information he provides us for quotation."

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Likelihood of customers making future purchases

Verified
5/5

2018-03-02

Excellent service

"Excellent service and good comunication"


Verified
5/5

2018-03-01

Easy shopping experience

"Easy shopping experience. Ordering went smoothly, and delivery was quick."


Verified
5/5

2018-03-01

less global labeling

"That's always been my only complaint. For the resale aspect it kills the deal for any new orders. Customer can just come to you direct and doesn't need us.
"