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Verified
5/5

2019-10-30

Trip to Ireland

"We had a wonderful time in Ireland. Paul was a great tour guide. "

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5/5

2019-10-29

Enjoying the countryside

"Being on a bus for several hours usually isn't "my cup of tea". The landscapes that we viewed thru the entire trip were,at the very least, interesting, but usually breathtaking. One of the more enjoyable parts of our tour."

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1/5

2019-10-29

Uncaring

"This was my first time on a tour and I wanted a positive experience, it was not! I fell and it was pretty bad! In fact, I have to see a orthopedic surgeon next week. I told Emi but she pushed it aside like it never happened. The negativity from her whenever we were to do anything, and I’m sorry but don’t give out candy because you got everyone to run, besides, I’m diabetic so what is my treat or surprise. Then my friend/partner, her sister died, and the hotel we were in could not help. We could not even find her for over an hour. There was nothing she could do to help, no emergency number, no one to help, WHY? There is so much more, and no I won’t be going through you, in fact I am looking into legal action."

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Rep reply posted 2019-11-19
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Suzi,

At Go Ahead we work hard to create smooth and stress-free trips for our travelers because we believe that holidays are solely meant to be enjoyed. We are truly sorry to hear about your poor experience while on our tour of the Greek Islands. We try to be as descriptive in our itineraries and online catalog as possible so our travelers are well aware of the pace and the amount of walking that takes place on tour but we are sorry that you feel they weren’t as informative as you would want and that you returned home to see a doctor.

According to our records, your Tour Director Emily spoke with your travel companion regarding her sister’s passing and what she wanted to do, but she did not wish to return home at the time. We also had our 24/7 On-Tour Emergency Support team reach out to her to discuss next steps. We understand your frustration with your Tour Director, and we have reach out to their manager to make sure she is aware of the situation and see where she can improve.

We would really appreciate you giving a call to our Quality Control team to speak further about your tour. We really regret that this tour has made you lose confidence in our tours. Please give us a call at 800-597-0350 and one of our Quality Control Specialists will be more than happy to chat with you.


5/5

2019-10-29

London ,Paris and Rome

"It was amazing, Suzie M was great she went above what was expected. Rome was my favorite place loved it all but Rome was the gem will definitely use go ahead tours again and will request Suzie. First time out of the USA and it was a great starting point will travel again sometime in the future."

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5/5

2019-10-28

Excellent tour

"I didn’t know what to expect with a guided tour. I used to travel on my own but I decided to give it a try. I wasn’t disappointed. I should have done this years ago.
The tour director, Monique, was very involved, caring, accommodating. The local guides are very knowledgeable, funny and thorough. I learned a lot.
"

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5/5

2019-10-28

Great Experience

"Luca Valente, the tour director, did an excellent job. He communicated multiple times the difficulty of the Path of the Gods and all other walks ! Lori was a treat and very personable
We would recommend Luca and Go to to our friends.
"


5/5

2019-10-28

Spanish wonderland

"The tour guide Maria was sweet and helpful. The main sights were nice see. La Sagrata Familia and other Churches were beautiful but lots to take in. Most sight had lots of tourists but with one way radios you could hear the tour guide from almost part of the site. The transportation was 50 person coaches and high speed trains. With 31 people the coaches weren't too bad getting on and off in a timely manner. Also we had a different coach for every day and spot so it was hard to tip the drivers every day. Trains were convenient but was hard to navigate with luggage. Local guides were wonderful storytellers."


3/5

2019-10-28

Not necessarily what I expected.

"I’m rather disappointed with my experience with GoAhead tours on this ‘Grand Tour of Italy’; for starters, the arranged meals were all subpar with regular standards: every single meal included only pork as the main course (pork scaloppine, to be exact), without any other options; the restaurants chosen were also not necessarily high standard as well. Secondly, with exception of the first hotel arranged for us (before starting the tour, by the way) which was very good, the rest were not necessarily 3 star at least, and the specific case was the old house in Lido (Venezia) with horrible beds and hard pillows. But what it was Not Ok was that, as we were one the youngest couples, sometimes decision was made (by whom?) to left us on the highest floors (stairs) and smallest rooms. Many other small inconveniences, but the one that bothered me the most was that, on the last day of the tour, for some reason, the Tour Director told us that apparently, were not on the list of folks with reserved ride back to the airport in Rome, and that we had to arrange this on our own (I mean, irrespective if we were continuing our trip somewhere else and not back to the States, the least GoAhead tours could do was to honor us the ride back to the airport, exactly on the same day/hour as all our other fellow GoAhead travelers)."

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5/5

2019-10-28

Great trip!

"The entire trip went so well! The tour guide was very informative, entertaining and helpful without being pushy or bothersome. Having options for add on excursions made it easy to customize our experiences and everyone in our group was easy going and friendly so we all enjoyed it!"

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5/5

2019-10-28

Italy- best gift to myself ever

"from the day I booked to the minute I boarded my plane home, this tour was perfect. the tour began with the coordinator meeting us at the terminal, making sure all of our luggage was retrieved (not one issue), we were transported to our hotel via water taxi (awesome experience). Upon arrival ( everyone was very helpful, boarding boats was a new and scary experience), we were greeted by our tour director Alessandra D. in Lido quaint perfect starter city. She was was very informative, I knew then that we were in good hands. The welcome dinner was good, a little long, but in hindsight it was needed. Venice- absolutely beautiful, my advice take dramamine. Do the gondola ride, and relax. Florence- the bus ride through the mountains and countryside was an added bonus. The bus was comfy and clean, we stopped for lunch, awesome. I enjoyed the sights of Florence, the square, going to Pisa( did this on my own, but still a simple task). Rome- the Coliseum was spectacular, and the Vatican- way too many ppl, but worth it to stand under the ceiling of the Sistene Chapel. overall I would do this again. just be ready to walk, wear the appropriate clothes and shoes with plenty of water. thank u goahead! thank u Alessandra D. !!!"

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Verified
5/5

2019-10-28

Ireland

"The guide was incredible. The tour was perfectly paced. I would totally travel with Go Ahead Tours again!!!!"

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4/5

2019-10-28

Very well run - great tour guide.

"Our tour guide - Artin - was excellent. Very knowledgeable, friendly and flexed with the needs of our group which made for an overall very enjoyable and educational trip.

Very good to great: the sites, the educational dimension to the tours. Delos in particular was amazing.
Good: The meals that were provided and the hotels where we stayed - good for the prices paid, although I would have paid for an upgrade at the Athens Hotel and the Mykonos property.

Marginal: The Sunion site in Athens was a 45-minute tour of a relatively small site that required a 90-minute bus ride to and from - too much travel for too small a site.
Also - beware the hydrofoil boat transports - the loading and unloading is chaotic, frenetic and unpleasant - for some reason they leave very little time for the process of getting on and off the boat and there is incessant yelling to make sure you keep moving, moving, moving. Nothing else in Greece happens with any particular precision (not a complaint simply observing it is a relatively relaxed environment) so the boarding and disembarking from these boats can be somewhat traumatic. Everyone in our group of 25 expressed similar views.
"

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5/5

2019-10-28

Wonderful tour

"We had a wonderful guide (Andrea) who was very knowledgeable and helpful. Our itinerary went as planned. Hotels were great. Transportation and luggage care were great. The optional Cooking class was one of the highlights of the tour. "

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5/5

2019-10-28

Great package and tour management!

"We had a wonderful time and are so glad that we went with Go Ahead. Our guide, Susie, was the best!"

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5/5

2019-10-28

US National Parks

"Enjoyed it very much, espically the Yellowstone Park and seeing the geysers. So glad to see the tetons, Rocky Mountains and the Badlands. It was just an awesome trip. Unable to find Invoice Number"

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