"We ordered our new Miele washing machine on Tue. It was promptly shipped and even arrived one day earlier than anticipated the next Monday. Everything worked out smoothly, the delivery people were friendly and helpful, too. We're very happy with our new quiet and energy-efficient washer!"

"Ordered a Frigidaire column refrigerator and freezer set in DEC 2020. I am still waiting to receive them. This delay is apparently due to COVID and ETA is solely up to the manufacturer. I will give kudos to Goedeker's customer service rep Micheal Holley for helping clarify this. Now I will continue to wait patiently and will update this review once I do actually receive the items."

"I happened up Goedekers website and ordered 2 pedestals for my washer and dryer. Note, their website indicated that the items were "in stock", thus the only reason for my order. I received my confirmation email with tracking information (email indicated the items were "in stock"). The amount of almost $700.00 was a debit hold on my account. In the meantime, I wanted to check on my shipping status, so I did so and found that my items were NOT AVAILABLE. Note, I did not receive a separate email indicating that the items were not in stock and unavailable. I called and complained and said I wanted my order cancelled. The rep and his supervisor that assisted me, I will not mention their names, were rude and very, very unprofessional. When I asked the supervisor why their website indicates that the times were available, he said that they "assume" the orders are coming in. I let him know assuming and saying they are in stock are two different things and they were being fraudulent. The supervisor told me I would receive a confirmation email on my cancelled order, which I did not receive. I had to call back and I spoke with Evan. Even was a sweetheart, confirmed that my order had in fact been cancelled and sent me the cancellation email the supervisor should have sent me. Evan should be the one in a management position. Due to my experience with this company, I will not be placing any future orders. 5 Stars for Evan!!"

"I called Appliance Connection regarding an order I placed a few weeks ago. Evan Cook called me back and provided the information I was seeking. Thank you!"

"I was able to order the appliances and trim needed to complete our project! Great service and fast delivery!! "

"I ordered a dishwasher and associated install parts. The delivery team called ahead as promised and delivered the appliance exactly where I wanted. Great delivery experience."

"I spoke with rep Evan Cook today about a confusing email, an, order I returned, and an error on the invoice of a new order. He was able to sort out a lot of information, and resolve problem in a very timely manner. "

"Received a very timely phone call today from Mike Salcedo in regards to a support ticket I submitted on their website for a product I ordered. His kindness and the extension of customer support he provided was refreshing to experience. He reassured me the concern I had is not applicable and everything is moving along as expected. Thank you! "

"Mike Salcedo, Really appreciate your phone-call follow-up to my email, so I could ask related questions without creating a lot of back-and-forth.

Thanks!
Lisa"

"Sunny Forrester contacted me promptly on my issue, and was very helpful, considerate, and accommodating.I would recommend this company to anyone who would be looking for a very professional and reputable company. I am very pleased with my experience with Sunny, she was sweet kind and button accurate."

"Great call back When Mike Salcedo answered ALL our questions!
Now we know our refrigerator is on the way."

"I would recommend this company over and over again! Customer service was flawless, and infact was surprised at how much better they were compared to their competition. "

"I ordered a appliance package and ordered the wrong size oven. The sales representative Mike Salcedo was very informative and helpful with correcting my order. Definitely use their service again"

"it wasn't associate Mike Salcedo's fault, but I had been offered an alternate in-stock freezer on 12/22. But it never processed and when I got around to looking what the heck was the holdup the freezer was gone. I had to settle for a much smaller upright freezer which is kinda a bummer. However Mike was himself very friendly/helpful and left me with all options, even a full refund. In the end after a lot of hand wringing I went with the much smaller one. Its just how it is these days with the WRONG party running the government and screwing it up."

"I called appliance connection & spoke with Santiago Di Santo. He was very professional, helpful and knowledgeable. I was very impressed. "