"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Easy! So very reasonable!!!!"
"This is my second time ordering from this company and they are amazing with amazing prices!"
"Easy to navigate website and glasses are of the best quality for price"
"Thanks easy way to order specs "
"If you’re in the fence about trying Goggles4U, DO IT! I was very skeptical, I thought it had to be a scam because every pair of glasses I bought from my eyedr cost over $200. I wasn’t holding my breath, I emailed customer service to check on my order status and a real person responded to my email explaining where my order was and when to expect it. When my Goggles4U order showed up with the right RX and I got 3 pairs of glasses for under $100 I was amazed… I tell everyone about Goggles4U now. Try it! I’ll never go back to glasses from my dr."
"It took weeks to get my glasses. Then I can’t see out of them. "
"Everything was ok but The coupon (HALLOWEEN23) can't let me used "
"Promo code you gave me would not work!!!!!
I had to pay full price"
“Hello David,
We sincerely apologize for the inconvenience you’ve experienced with the discount codes. We understand how frustrating this can be and appreciate your patience.
Please note that all coupons are subject to their respective terms and conditions to ensure maximum advantage for our customers. Upon reviewing your order details, we noticed that you chose one pair with rush shipping, which unfortunately does not qualify for the same coupons.
In future situations like this, we recommend reaching out to us in real-time via call or live chat. This allows us to provide immediate assistance and help you make the most of your discounts.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
Regards,
-Goggles4u”
"Always a wonderful time shopping at G4U. Discounts make buying new frames worth it"
"I've purchased several pairs and havel had no problems, if and issues customer service is usually great!
I hope the 2 pairs I have purchased are of quality products
"
"have to call to much to track your item. slow regular shipping."
“Hello Edward,
We sincerely apologize for the delay with your order and the lack of shipping updates.
To offer the best possible prices, our glasses are produced overseas. For your convenience, we provide two shipping options:
Standard Shipping: 14-21 working days
Priority Shipping: 10-12 working days
After reviewing your order, we can confirm that you selected the Standard Shipping option, and your order was delivered on the 16th working day. We deeply regret any frustration or inconvenience this may have caused.
Thank you for your understanding and patience.
Regards,
-Goggles4u”
"easy to order good price cll center open 24/7"
"Shipping took a month and they are not the right prescription. Customer service no help with tracking information, they just say 21 days for every answer. "
“Dear Troylynn,
We sincerely apologize for the delay with your order and any inconvenience it may have caused.
To keep our prices as competitive as possible, our glasses are crafted overseas. For your convenience, we offer two shipping options:
Standard Shipping: Delivery within 14-21 business days
Priority Shipping: Delivery within 10-12 business days
Upon reviewing your order, we see that you selected the Standard Shipping option, and we’re pleased to confirm your order was delivered on the 17th business day, well within the estimated timeframe.
We also understand there has been an issue with your prescription, and we want to address it promptly. Our team will reach out to you via email shortly to ensure the matter is resolved to your satisfaction.
Thank you for your patience and understanding.
Regards,
-Goggles4u”
"Everything is still bleared"
“Hello Ian,
We sincerely apologize for the issues you’ve encountered with the glasses you received. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Gogglesu4u”
"Excellent, I ordered no line bi focals it's amazing to see what I've been missing.I didn't realize my tv was so nice.Reading is so much easier as well.Price was the best,I checked .I could have spent much more I'm completely happy and satisfied.Thank you so much.I can't drive anymore so this was perfect."
A rep from Goggles4u, Goggles4u, has responded:
“Hello Barbara,
We sincerely apologize for the glasses issue you've experienced. After carefully reviewing the details, it has come to our attention that there was an error in the prescription values entered during the order placement. We understand that such issues can sometimes occur when ordering online.
We can see that you have been in correspondence with our customer support team, and they have already processed an Exchange order for you to resolve this matter as quickly as possible.
Thank you for your understanding and continued support.
Regards,
-Goggles4u”