"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I never do that you could order glasses online until I ran into this website goggles4u really inexpensive with their discounts and everything I've ordered here in the past it seems to me that they're the most affordable online site for classes are highly recommend"
"RX glasses are not done right. Overall quality of the frame is very flimsy."
"I like the ease of ordering and the glasses I have received have been very good and cute .a lot easier than going to a store.with the 2 day delivery I love it."
"My second time ordering from here."
"Excellent price ! Great work man ship, Highly recommend! "
"You're filters didn't work. If you even tried to click on it it wouldn't interact. I could never even get started. Needs to be resolved because it makes searching for what you want so much easier. Wants me to check out the competition next time."
"It's very easy to order and there is a large selection.
Just need to be very patient with shipping."
"Very easy and quick to order glasses With cheap prices"
"I took the glasses to my doctor, and she checked the perception and said it was off and I should ask for a refund. I contacted Googgles4u requesting a refund and the reply was message received and no other contact from them in a week.
at this point, I would stay away from ordering from them.
"
“Hi Van,
We sincerely apologize for the issues you’ve encountered with the glasses you received. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”
"Wouldn't be able to afford so many pairs at the optician."
"I have bought so many glasses from here. Never had a problem with fit or prescription. This company is an asset to my family that all wear glasses. "
"very hard to talk to live person"
“Hello David,
We apologize for the frustration you experienced in trying to reach a live representative. We understand how important it is to have prompt and easy access to support.
Please know that we have escalated your feedback to the relevant team, and we are working on improving our accessibility to ensure a better experience in the future.
Thank you for your understanding and for bringing this to our attention.
Regards,
-Goggles4u”
"Add to that varieties, sizes, incentives and discounts at every level"
"Nice selection and the prices are great."
"IT WAS WELL SPENDING 30 MINUTES TO ORDER ONLINE AND SAVE OVER 70% COMPARED TO LOCAL STORES!
"
A rep from Goggles4u, Goggles4u, has responded:
“Hello Raja,
We apologize for the inconvenience you experienced with your recent order. This experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.
We can see that you are in contact with our customer support team, and we are committed to resolving this issue to your satisfaction. Your satisfaction is our priority, and we appreciate your patience as we work to address this matter.
Thank you for bringing this to our attention and for giving us the opportunity to make it right.
Regards,
-Goggles4u”