"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Easy order and love the looks and choices
"
"Ordered bifocals but not sure what was sent?
Not distinct, just a little tiny area at bottom that can’t be seen out of. "
"Great Cust Svc person on phone. Fantastic prices, great everything!!"
"Shipment is long about a month. Even if 1-2 day availability. Glasses are nice and prescription works. I will buy again but prepared for slow delivery . "
"First time buying from Goggles 4 u's.
Easy process and detailed information required"
"The delivery time needs improvement"
"Affordable glasses . Fast delivery "
"Great experience quick and fast"
"Ordering was very easy. It took me about 15 minutes to choose frames, input my prescription and submit payment. I chose the slowest shipping because I was in no hurry to receive the glasses. When I got them they fit perfectly and were exactly the right prescription. My total expense was less than $20, which was unbelievable! I am hooked on Goggles4U for any future glasses I need."
"Will know more about my experience once my glasses come."
“Hello Marie,
Thank you for placing the order on our website and we hope that will be satisfied with the glasses.
Regards,
-Goggles4u”
"It took be several days to finally get a 21% discount code to work. It was very frustrating experience."
“Hello Elizabeth,
We sincerely apologize for the inconvenience you’ve experienced with the discount codes. We understand how frustrating this can be and appreciate your patience.
Please note that all coupons are subject to their respective terms and conditions to ensure maximum advantage for our customers. Upon reviewing your order details, we noticed that you chose rush shipping, which unfortunately does not qualify for the same coupons.
In future situations like this, we recommend reaching out to us in real-time via call or live chat. This allows us to provide immediate assistance and help you make the most of your discounts.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
Regards,
-Goggles4u”
" I am very satisfied with the support I received. Their availability made it easy to get in touch whenever I had a question. They were extremely flexible , which made the process much smoother. Moreover, I appreciated their quick responses, as they always got back to me promptly. "
"Need instructions on how to bend the frames to align the progressive lenses "
“Hello James,
We would like to inform you that we do not recommend bending the glasses to get them adjusted and we always recommend customers to reach out to us in case of any issues with the received glasses. We will reach out to you shortly via email to address this matter.
Regards,
-Goggles4u”
"Love the frames. They are comfortable and sturdy and a good fit. I am used to bifocals with a sharp dividing line between the distance and reading parts of the lens. These glasses hide the sharp line but that means there is a slight blurry zone between the segments. It also means I have slightly less field of vision when reading. This was vey disconcerting initially, but with time I have become more comfortable with it. Overall, I am happy with my purchase, but I still would prefer the sharper dividing line. "
"The glasses broke when I accidentally dropped them"
“Hi Steve,
We highly regret to hear about the issue with your glasses. Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Regards,
-Goggles4u”
A rep from Goggles4u, Goggles4u, has responded:
“Hi Todd,
We highly regret to hear about your dissatisfaction with the received glasses and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
We appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”