"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I have a great experience every time I order glasses."
"A promo came on and said I would get 21 to 50% off but the promo code didn’t work. Kind of a waste of time.. Shouldn’t promise deal if you can’t give it. Website difficult to navigate. Not many options for lens colors."
"Easy to use website and choosing glasses"
"The line for progressives seem too low. Took awhile to get used to these but if I wear my regular glasses Goggle4u seems off. "
“Hi Mike,
We highly regret to hear about your dissatisfaction with the received glasses. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”
"My precipitation is a difficult one . I have problems with other companies making them correctly. I'm very happy to say they didn't need any adjustments. I'm ordering sunglasses today and looking forward to receive them."
"first pair the prescription was perfect , so im ordering a second pair immediately good job and fast delivery"
"Been shopping at Goggles4U for years with a dozen pairs. The reasonably priced retailer allows for wearing glasses to be a fashion accessory like shoes!"
"I prescription glasses with progressive lenses and USPS priority shipping for less than $60 USD. At this price I am going to give them a try
"
"They came C.O.D but once I reached out to them, they corrected the situation and gave me my taxes back which was more than the postage. all 4 of my glasses is EVERYTHING. I'm going to buy more"
"Please add a Reorder feature to make ordering a backup pair easy. "
“Hello Ray,
We would like to thank you for providing us with your valuable feedback. We want to inform you that we have forwarded your feedback to the relevant team and we are committed to improving our services to ensure a smoother and more user-friendly experience for all our customers.
Regards,
-Goggles4u”
"Great service for quick and inexpensive frames and glasses"
"Rápido envío y buena calidad de lentes"
"It was so easy to order and the glasses came and they were perfect. With the cost I was able to get sunglasses also. "
"Perfect purchase..great price"
"Dealing with the website is annoying, but the price is great. I hope the glasses are too. "
“Hello John,
Thank you for reaching out to us and sharing your feedback about your recent experience with our website. We sincerely apologize for any inconvenience you encountered while navigating our site.
Your feedback is invaluable to us, and we are committed to improving our services to ensure a smoother and more user-friendly experience for all our customers.
In the meantime, if you face any issues or need further assistance, please don't hesitate to contact our live support team. You can reach us via live chat or call, and we will be more than happy to assist you.
Thank you for your understanding and for helping us improve our services.
Best regards,”
A rep from Goggles4u, Goggles4u, has responded:
“Hello Mark,
We sincerely apologize for the inconvenience you’ve experienced with the discount codes. We understand how frustrating this can be and appreciate your patience.
Please note that all coupons are subject to their respective terms and conditions to ensure maximum advantage for our customers. Upon reviewing your order details, we noticed that you chose rush shipping, which unfortunately does not qualify for the same coupons.
In future situations like this, we recommend reaching out to us in real-time via call or live chat. This allows us to provide immediate assistance and help you make the most of your discounts.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
Regards,
-Goggles4u”