"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Its been over 8 years since I've used your site and decided to use your services/products again. I was fully satisfied previously but had lassix eye surgery and hadn't needed glasses in a while. "
"Easy and affordable. Fun and fast."
"Value for money, could not have gotten 1 pair of glasses with all upgrades locally, let alone 3 with discount.
Update status could have been better but was 1st time ordered, so didn’t know what to expect. May expedite process next time. "
"I have a complicated prescription so it took a while for me to get the glasses, but they were incredibly inexpensive given my prescription.
Very satisfied"
"They help me so much with their amazing price I thought that this company was fake but i received my order in 3 days this is my third time that I buy from them thank you so much "
"Excelente service and good offers"
"Choice / Selection / Cost = Perfection
Customer Service (on-line) = Answered my questions in real time. Perfect.
Shipping options (2ea) = Reasonable (USPS $10.00).
Mind you (reader) ... I have NOT received my glasses yet, because I just ordered them (Progressive - XL - Rimless with all the features including tint at 50% off special).
If they **** or I have issues ... I WILL ... LET YOU KNOW. At this point I expect ... perfection ... why not. "
"Have purchased multiple eyeglasses from Goggles4u over the past few years. Delivery typically takes 3 weeks, with little communication, but the glasses are always well made and excellent prices."
"Just ordered pair 4. I got mine and loved them so my husband go a pair and he loved them so we both ordered sunglasses! "
"Your site was not complicated,took your coupon code without any issues,hopefully the glasses look and feel great!!
"
"I received the wrong prescription on my clip on glasses. I was told I would get a replacement but never received a replacement or refund "
"Very nice experience.. especially online customer service."
"Great glasses great price"
"Andy with Customer service is great to deal with. Very rapid responses to emails ad addressing my needs. Goggles4U is the way to go all around!"
"Ordered two pairs of sunglasses August 3 and 4 and paid extra for priority shipping. The ordering of the items were a breeze and customer service was very helpful but delivery was not as smooth. I went to the store app and inquired several times about an update and was always told something about the distribution center and I would be emailed with shipping information. Never received any emails but today my orders were delivered and couldn’t be happier with my glasses. Just wish they were delivered earlier. "
A rep from Goggles4u, Goggles4u, has responded:
“Hi Michelle,
We sincerely apologize for the issues you’ve encountered with the glasses you received. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”