"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I only had a hard time picking between styles. I haven't had glasses in years and the process was so easy-to-use.
Annnd my insurance covered most $.
"
"It was a great experience. I'm just praying they "
"Got my order super fast, super inexpensive and the glasses are spot on perfect! "
"excellent choices of frames, excellent lens quality, excellent prices!"
"i was very impressed with the selection and prices."
"Great customer service and website "
"Never any issues with my orders. Glasses are always a great value."
"I signed up to save a little extra money and each code y’all gave me to get money off said it was invalid… a little shady in my opinion tbh"
"Eyeglasses are wonderful. Just need to speed up order production and delivery. "
"I ordered prescription sunglasses so I didn't have to wear sunglasses over my glasses and I'm so happy I did. Great quality, dark lenses and my prescription was perfect. Very happy with everything from start to finish with the process. "
"Took all day to place this order!"
“Hi Lorie,
We apologize for the inconvenience you faced while placing your order. We understand how frustrating this can be, and we truly appreciate your patience.
Please be assured that we have escalated your issue for further review to ensure it does not happen again. In situations like this, we always recommend reaching out to us in real-time via call or live chat for immediate assistance.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
Regards,
Goggles4u”
"I use both pairs regularly now. Right prescription, good style (able to check beforehand), & seemingly good quality."
"Took forever to get my glasses but when I got them. Pleased with quality
Thank you"
“Hi Jeffery,
We sincerely apologize for the delay with your order and for any inconvenience this may have caused.
To offer the best possible prices, our glasses are produced overseas. For your convenience, we provide two shipping options:
Standard Shipping: 14-21 working days
Priority Shipping: 10-12 working days
After reviewing your order, we can confirm that you selected the Standard Shipping option, and your order was delivered on the 20th working day. We deeply regret any frustration or inconvenience this may have caused.
We are also pleased to hear your feedback about the product, as it helps us improve our services.
Thank you for your understanding and patience.
Regards,
-Goggles4u”
"When I found the website, I was a little skeptical that I’d get a good product. I wasn’t even sure I would receive ANY product. I was happily surprised when my glasses came. I think if I would have received better tracking information, I would have been more comfortable ordering. The glasses are great for the price. The only issue I have is that I ordered the glasses that darken in the sun, but they only get a shade darker. Not really great for the sun. "
“Hi Alison,
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you encountered.
Please note that when we hand over the package to USPS, the tracking number is updated in your order.
Regarding the photochromic lenses, we want to clarify that they have an intensity of 50-60% in direct bright sunlight. We understand that this did not meet your expectations and We will reach out to you shortly via email to resolve this matter in the best of your interest.
Thank you for your patience and understanding.
Regards,
Goggles4u”
"I've been buying my glasses from you guys for a long time I really like your prices when I see how much they cost at my eye doctor I know that I can't afford of them there so thank you for helping me out"
A rep from Goggles4u, Goggles4u, has responded:
“Hi Zackarie,
We sincerely apologize for the inconvenience you’ve experienced with the discount codes. We understand how frustrating this can be and appreciate your patience.
Please note that all coupons are subject to their respective terms and conditions to ensure maximum advantage for our customers. Upon reviewing your order details, we noticed that you chose rush shipping, which unfortunately does not qualify for the same coupons.
In future situations like this, we recommend reaching out to us in real-time via call or live chat. This allows us to provide immediate assistance and help you make the most of your discounts.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
Regards,
-Goggles4u”