"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"My first time in years! Was a great experience "
"First time buyer. This was an easy was to purchase a pair of glasses. "
"Hopeful that my order comes in timely and is good quality but the buying process was easy "
"very easy to deal with and I was impressed"
"Slow not quality. Didn't fit"
"Bought glasses 5/25/2024. I'm still waiting. Totally fed up!"
“Hi Jean,
We sincerely apologize for the severe delay with your recent order. We understand how frustrating it can be to wait longer than expected for a delivery, and we deeply regret the inconvenience this has caused you.
We want to assure you that your order was dispatched from our facility as per the scheduled timeline. Unfortunately, it seems that there has been an unforeseen delay on the part of the postal service, which has affected the timely delivery of your order.
We are actively escalating this issue with our shipping team to ensure that your order is delivered to you as soon as possible. We are also in close communication with the postal service to resolve this matter swiftly.
We greatly appreciate your patience and understanding in this situation.
Regards,
-Goggles4u”
"Loved the painless way it was to get my glasses. I recommend this place to anyone. Very impressed with the way it was so completely easy to order."
"Great! Simple! Wonderful! "
"The price is right, and the glasses are a very good prescription. However, the shipping takes very long and the fit is very loose."
"I am still waiting for my glasses"
“Hi Chuck,
We apologize for any inconvenience you've experienced regarding your order. After reviewing the details, we want to inform you that your glasses were dispatched from our end as per schedule and were delivered by the postal service on May 28th.
However, since you have not received the order, We will reach out to you via email shortly to address this matter and ensure you receive your glasses.
Thank you for your patience.
Regards,
-Goggles4u”
"Didn't need new glasses but it's summer and I could use sunglasses. The discount and the easy ordering made it happen."
"Excellent service and price and product"
"Package not delivered so far."
“Hi Winsome,
We are really sorry about the delay with your recent order. After checking the details, we want to inform you that the order is currently in transit via USPS and it is expected to be delivered by 26th June. We will be reaching out to you via email shortly to provide additional tracking details.
Regards,
-Goggles4u”
"Glasses for and are correct prescription.
Took longer than first expected."
"Ordered a few times never had a issue great product great customer service "
A rep from Goggles4u, Goggles4u, has responded:
“Hello Daniel,
We apologize for the inconvenience regarding the delivery time of your order. To provide our customers with the best possible prices, we produce our glasses in overseas facilities, which means initial shipping from there.
Additionally, we are not satisfied to hear that you are not satisfied with the received product. Our support team will be in contact with you shortly via email to resolve this matter promptly.
Regards,
-Goggles4u”