"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Un poco retrasado el envío, pero llego y me quedaron buen y la formula recetada esta bien en mis ojos, nada que reclamar todo ezta ok. Mejoren el envío para que puedan el cliente recibir pronto gracias "
"Picking my frames and lenses was super easy. When they arrived I was super happy!"
"I will reserve comment until I receive the glasses to make sure they filled the prescription properly, but the pricing is excellent."
"Searching different frames was easy and helpful. Filling out prescription information was simple. Love the choice of frames you carry. Have purchased glasses in the past and and they are great. Good prices."
"Perfect glasses for my husband "
"second pair ordered with goggles4u. easy to order and pricing is FANTASTIC"
"Great prices, endless inventory, and really helpful staff. "
"I’m loving my new glasses. Sick of paying outrageous prices from my local shakedown eye doctor, I get my script and run here for great looking quality glasses that are priced so I can have three or four pairs for what only one costs at the other place! And it’s fun!!!"
"Easy online shopping. Great prices"
"I was prompted to enter my email information to receive 50% +20% off my order. I tried to enter the given promo code at two different steps in the purchasing process and it was denied the first time and the apply button for the second had been deactivated. Seems like false advertising. I ended up paying the full price. "
"Took a month to get here. Other services are a lot faster. One of the nose brackets is bent more than the other"
“Hi Margaret,
We apologize for the delay in receiving your glasses and the issue with the nose bracket. We understand that a month is a long time to wait, and we regret that the glasses did not meet your expectations.
To offer the best possible prices, our glasses are produced overseas, which can impact shipping times. We’re sorry for any inconvenience this may have caused.
We will be reaching out to you via email shortly to address the issue with the nose bracket and ensure it is resolved to your satisfaction.
Thank you for your understanding and patience.
Regards,
-Goggles4u”
"ordered several pair. all have been very nice"
"The tint I want not an option!!"
“Hi Erin,
We apologize for the inconvenience caused by the unavailability of your desired tint. We understand how important this is for you and regret that we couldn't accommodate your request.
For future situations like this, we always recommend contacting us in real-time via phone or live chat. This way, we can provide immediate assistance and help you find the best available options.
Thank you for your understanding, and we’re here to assist you with any other needs you may have.
Regards,
-Goggles4u”
"AWESOME AND QUICK and simple!"
"It took you a full month to deliver the order. Zenni takes only seven days. I was already thingking it was a scam."
“Hi Benjamin,
We are truly sorry for the delay with your order and for any inconvenience this may have caused.
To offer the best possible prices, our glasses are produced overseas. For your convenience, we provide two shipping options:
Standard Shipping: 14-21 working days
Priority Shipping: 10-12 working days
After reviewing your order, we can confirm that you selected the Standard Shipping option, and your order was delivered on the 19th working day. We deeply apologize for any frustration or inconvenience you experienced during this time.
Thank you for your understanding and patience.
Regards,
-Goggles4u”
A rep from Goggles4u, Goggles4u, has responded:
“Hi Amanda,
We apologize for the trouble you've had with the discount codes. We understand how frustrating this must be and appreciate your patience.
Please be aware that all coupons are subject to specific terms and conditions to ensure you get the maximum benefit. Upon reviewing your order, we found that you selected rush shipping, which unfortunately does not qualify for the same discount codes.
For similar issues in the future, we recommend contacting us in real-time via phone or live chat. This way, we can provide immediate assistance and help you fully utilize your discounts.
Thank you for your understanding, and we look forward to serving you better in the future.
Regards,
-Goggles4u”