"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Really good experience shopping here."
"Never received my order !!!!!!"
"I found a beautiful pair of glasses and uploaded my scrip. I called customer service who helped complete my purchase. They were kind and efficient. My glasses are perfect! Now I'm ordering another pair! "
"Glasses are fine . I had a couple of questions and customer service replied in less than twenty four hrs. Very helpful. "
"Amazing deal for progressive lens"
"Nice glasses cheap but could not find my previous order without help from customer support"
"Sizes are now on front display page. "
"Have not received my glasses……. I ordered then on the 7th please let me know what is going on "
“Dear Delilah,
This is to inform you that your order is currently in transit in Bulk Shipment to our US facility and it will be delivered via USPS once the shipment is received. The standard shipping method was selected while placing the order and the total turnaround time is 14-21 working days.
Regards,
-Goggles4u”
"Goggles4u's regular shipping is super fast, I love my lenses and frames. Thanks so much"
"It was an awesome experience for a first time buyer"
"Wonderful process picking my glasses, 2week delivery and they work perfectly "
"I like the frames and they are what I expected. I have been wearing progressive lenses for more than 20 years, the distance is OK but the middle and lower area are so blurred I cannot see to read or see the instrument panel on my car. I tried to get use to them because it was a new Rx. I can read with Dollar Store glasses at the power the Rx is written for. I ordered 2 pair with the same Rx, one for indoor use and one for outdoor use, even with the outdoor ones I still need sunglasses, don't change much. I have been purchasing my glasses online for years, but this is my first and last time with Gogles4u."
“Hi Deborah,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you have experienced with your new glasses. We understand how important it is for your progressive lenses to meet your vision needs, especially for reading and driving.
We are committed to resolving this issue to your satisfaction and will reach out to you via email shortly to discuss the best possible solution. Your satisfaction is our priority, and we appreciate your patience and understanding as we work to make things right.
Thank you for giving us the opportunity to address your concerns.
Regards,
-Goggles4u”
"good info and interaction with site"
"Easy ordering good service and quality."
"Easy to use people friendly. Nice looking glasses."
A rep from Goggles4u, Goggles4u, has responded:
“Hi Lisa,
We sincerely apologize for the delay in your order. It appears that your order was placed on hold due to some confusion regarding the size of the frames you selected. We sent an email to clarify this, but unfortunately, we have not received a response yet.
We will be reaching out to you via email immediately to resolve this issue and process your order as soon as possible. Thank you for your understanding and patience.
Regards,
-Goggles4u”