"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Great shopping experience it was easy and lots of choices"
"Very easy,great product,great price "
"The first pair of glasses I received had some flaws. When I contacted the seller they acted to quickly send me a new pair which I received within a few days and they were perfect "
"I usually find these glasses excellent value for money. They have always arrived in good condition. I have had the odd pair that does not do the job as my script can be tricky, so no worries. . I would also like more bling glass frames to choose from and some older models "
"Have ordered quite a few pairs of glasses in the past---still great prices, but seems more expensive."
"This is my third pair of glasses from these guys. Only had a slight issue with the second pair but I can't complain. My glasses cost $450 plus at the optometrist. I only paused 52 here. Thanks you guys"
"It was super easy and convenient "
"I have ordered multiple times: progressives, bifocals, single vision. I've interacted with customer service three times, each very helpful.
Will definitely be a return customer.
Next— sunglasses!"
"Select was good, glasses are excellent perfect vision with them. Shipping does take about 3 weeks so you need to plan around that. I would order with them again."
"I don’t have any experience now "
"It took over a month to get the glasses... even though shipping kept saying they were coming. If you are in any type of hurry, don't bother. After all the time waiting, the glasses show up and the script is not right. The frames are like cheap dollar store sunglasses."
"Excellent recommend to any one "
"Great deals and prices. I love the selection of glasses and options "
"Colors don't match to frames. When adding another pair of glasses I cannot select the prescription it's greyed out. Can only do one at a time"
“Hi Stuart,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with our website. We understand how frustrating it can be when things don't work as expected, and we deeply regret any trouble this has caused you.
In situations like this, we encourage you to connect with our live support team via chat or phone for immediate assistance. Our team is always ready to help and ensure that your experience with us is as smooth as possible.
We are truly sorry for any inconvenience this issue may have caused and appreciate your patience and understanding as we work to improve our services.
Regards,
-Goggles4u”
"The prices are unbeatable for the quality . "
A rep from Goggles4u, Goggles4u, has responded:
“Hi Matt,
We sincerely apologize for the delay you have experienced with your order. We understand how frustrating this can be and deeply regret any inconvenience this has caused you. To offer the best possible prices, our glasses are produced overseas, which can sometimes lead to longer delivery times. We appreciate your patience and understanding regarding this matter.
Moreover, we are extremely sorry for the issue with the prescription in your glasses. This is certainly not the level of service we aim to provide, and we understand how important it is for your glasses to be perfect. Our support team will be reaching out to you shortly via email to address and resolve this issue as quickly as possible. We are committed to making things right for you.
Once again, we apologize for the inconvenience and thank you for your patience and understanding.
Regards,
-Goggles4u”