"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"The system didn't accept the discount code SAVE21 I entered, also I noticed some prices increased after adding item to cart."
"Easy order process, great price!
"
"Prices are cheap and I like the mirror feature"
"I have repeatedly use this site to be able to get multiple players of glasses because I’m constantly losing mine. It does take a little bit of time to get everything in, but I love the fact that I have the choice of color classes and different types of sunglasses so that I can have a range of them.
Be careful to double check the price because I have clicked on ones that are still as costly as you would get it a shop, but most of them are still very low cost comparatively even the coating"
"easy to choose from a great selection of glasses"
"Allways a pleasure to shop here! "
"I have a great experience purchasing eyeglasses from goggles4u. They offer a wide variety of options and the quality of their products is remarkable. Their customer service is outstanding, and the ordering process is user-friendly."
"Prices here can’t be beat, but delivery is a bit slow."
"First purchase. Won't be the last...."
"GREAT CUSTOMER SERVICE! FAST, AWESOME, AFFORDABLE"
"Can't wait try them out! Will update"
"Good, nice product, ease of finding the required product. "
"I have been waiting 10 days for a pair of glasses that have been shipped."
“Hello Vickie,
We deeply regret the significant delay in delivering your recent order and extend our sincerest apologies for the inconvenience this has caused you. This experience falls far short of our service standards, and we are truly sorry for the frustration and disruption it has brought.
We are pleased to inform you that your order is currently in transit and should arrive soon. To make amends for this delay, our support team will be reaching out to you via email to provide further assistance and offer compensation for the inconvenience.
Your understanding and patience in this matter are greatly appreciated. We value your satisfaction highly and are committed to taking immediate steps to ensure such issues do not occur in the future. Rest assured, we are working diligently to improve our processes and prevent any recurrence of this situation.
Once again, please accept our heartfelt apologies.
Regards,
-Goggles4u”
"Nice selection, easy to order "
"Really love my glasses and what a great price. I was disappointed in how they were shipped. Glasses were each in a hard shell case and placed in a separate box that was very thin. Those boxes were taped together and a shipping label placed on top. Shocked they were damaged. No packing material at all."
A rep from Goggles4u, Goggles4u, has responded:
“Hi Sharon,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the application of the coupon code on our website. Please note that all coupon codes are applicable subject to their terms and conditions which need to be followed to take advantage of them.
Upon reviewing the details we found that you ordered 12 pairs in total and the additional 21% discount can be applied to a maximum of 5 pairs in the cart. However, we see that you were able to avail the best possible discount on your order.
In such cases, you can always connect with our live support via chat or phone for swift assistance.
Our apologies for any trouble caused.
Regards,
-Goggles4u”