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Product & services pricing
4.33/5
Chance of future purchase:
4.39/5
Shipping & packaging:
4.32/5
Customer service:
3.62/5
Return/Replacement policy:
3.88/5

Verified
5/5

2019-10-31

Thanks So Much

"I appreciate that Got Print has such good customer service. Excellent prices, great quality printing, and help if I need it with my order. I've been a customer for many years and I'm very happy with Got Print's work. "

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Rep reply posted 2019-11-01
A rep from GotPrint, GotPrint, has responded:

“Hello Suzanne,
Thank you for your kind words, it's always great to get positive feedback.
Thank you”


Verified
3/5

2019-10-31

Thank you cards

"Thank you cards did not come with envelopes and it didn't specify. There typically on other sites shows recommended items so you make sure you don't forget, but typically they are included so you know which size to order. Other than that, the products turned out great! "

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Rep reply posted 2019-10-31
A rep from GotPrint, GotPrint, has responded:

“Hello,
Thank you for your comments. We do have the envelope sizes we would recommend under the Product Information tab on the greeting cards order page, it does also specify on there that envelopes are not included. Sorry for any confusion.
Thank you”


Verified
5/5

2019-10-30

Excited about my purchase

"From the ordering process to the finished product (bookmarks), my experience was fantastic! After I placed my order there was a question on how my bookmark was setup on my end. They contacted me to be able to correct it prior to print. Final product better then I could of imagined! "

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Rep reply posted 2019-10-30
A rep from GotPrint, GotPrint, has responded:

“Hello Ann,
We are happy that you like your bookmarks and we look forward to working with you again in the future.
Thank you”


Verified
5/5

2019-10-30

Quick turnaround

"I ordered my company cards and just 4 business days later they were in the mail."

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Rep reply posted 2019-10-31
A rep from GotPrint, GotPrint, has responded:

“Hello,
We are glad that we were able to get the cards to you quickly.
Thank you”


Verified
5/5

2019-10-29

thanks

"I'm super happy with the price and quality . Thanks again"

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Rep reply posted 2019-10-31
A rep from GotPrint, GotPrint, has responded:

“Hello Felix,
You are more than welcome.
Thank you”


Verified
3/5

2019-10-28

bANNERS

"Just had two banners printed: I aks no Grommets! and NO HEM! they cam with no grommets, but had a 1" hem on them. I don't understand why they could not leave off the hem. I am a manufacturer and the layout was so I could cut the banner into strips to apply overtop of a seam on a product. My layout is screwed now because of the hem so two in middle are usable, but outside two will have to be odd size which makes finish product look like crap. I know the banner is printed and the hem is separate. So why could the hem not be left off? Also the hem isn't even finished correctly. Whether it is heat sealed or glued it's junk. I grabbed a piece and was able to peel it and open it up. I can't do that because then product really look like crap. I am folding it back over and will have to rf weld it or heat weld it myself because the crease is there. I titled the job order "DO NOT HEM BANNERS" so where was the confusion? I wrote customer service and got back that they have to be hemmed? That needs fixing too i guess.. Knowledgeable people need to be at customer service so we don't get ridiculous answers. Next time (if I go that route) if I request no hem, I want no hem or they will be sent back. I am not going to accept what I didn't purchase."

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Rep reply posted 2019-10-31
A rep from GotPrint, GotPrint, has responded:

“Hello,
On the order page when you are selecting the banners, it does show that they will come with all sides hemming. We also advised you when you emailed, and before your order went to print, that we are not able to offer no hemming on our banners. Because of the way we print, we do not have any additional customization then what is shown on the website. If you have any further questions, please call our Customer Service department.
Thank you ”


Verified
5/5

2019-10-21

Good results

"The business card turned out great, was delivered within a week, and the price was excellent."

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Rep reply posted 2019-10-21
A rep from GotPrint, GotPrint, has responded:

“Hello,
We are glad that you like the cards.
Thank you”


Verified
5/5

2019-10-18

Excellent

"High quality products. Excellent packaging. Excellent customer service on chat, email and phone. Used them for years. I highly recommend them."

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Rep reply posted 2019-10-21
A rep from GotPrint, GotPrint, has responded:

“Hello,
Thank you for your kind words, we look forward to working again with you for the years to come.
Thank you”


Verified
5/5

2019-10-17

My Clients Love The Quick Turn Around

"Thank you for always doing a great job, your so good in fact that my clients always want their printed material within 4 days. So they now call 5 to 6 days before with a new design project! Nonetheless, I am appreciative of your quick turn around and great quality."

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Rep reply posted 2019-10-18
A rep from GotPrint, GotPrint, has responded:

“Hello Morgan,
We are really glad that we are able to help you.
Thank you”


Verified
5/5

2019-10-14

GotPrint Is awesome

"We have been using GotPrint for several years for several different things such as Thousands of business cards, printing of marketing letters and fliers as well as banners. Great price and great quality! Thank you for all your hard work.

-Best Rate Repair & Termite
"

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Rep reply posted 2019-10-14
A rep from GotPrint, GotPrint, has responded:

“Hello,
Thank you for choosing GotPrint for your printing needs, we look forward to working hard for you again soon.
Thank you”


Verified
5/5

2019-10-11

Great service, best prices

"I've worked with Got Print for years for all our organization's printing needs. They are, by far, the best prices and great quality. Turn-around time is good and ordering super simple. We always get compliments on our gorgeous business cards. The production folks are perfectionists. When I upload something that is slightly off, they always inform me and make it easy to re-upload the corrected file. "


Rep reply posted 2019-10-11
A rep from GotPrint, GotPrint, has responded:

“Hello Jane,
Thank you for your comments, we look forward to working with you for many years to come.
Thank you”


Verified
5/5

2019-10-10

GotPrint is awesome!

"We rely on GotPrint for all of our company's marketing and stationery needs! Always timely, accurate, and true to design."


Rep reply posted 2019-10-10
A rep from GotPrint, GotPrint, has responded:

“Hello,
Thank you for your kind words, we look forward to working with you again soon.
Thank you”


Verified
4/5

2019-10-09

GotPrint is consistent

"GotPrint provides a estimated date on when the cards will be delivered. Usually and consistently it is delivered on the early date. Very easy to get in touch with and customer support is okay. The platform is very convenient. Thankful they have been improving their UX and UI."

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Rep reply posted 2019-10-09
A rep from GotPrint, GotPrint, has responded:

“Hello Cfann,
We are glad you are happy with your products and the website, if you have any concerns about the customer service you received, please let us know.
Thank you”


Verified
5/5

2019-10-08

6 x 9 postcard with bleed

"Website interface always works and the results so far have been just as advertised. No need to even call as the process has been smooth each time. Repeat customer."

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Rep reply posted 2019-10-08
A rep from GotPrint, GotPrint, has responded:

“Hello,
We are happy your 6x9 postcards look great. We hope to work with you again soon!
Thank you.”


Verified
5/5

2017-12-15

Print quality at a reasonable price

"I really enjoy using gotprint for my printing needs. Their process is pretty fast and the only thing that I can see improving it is the ability of using a cloud based service to deliver the assets for print, rather than an FTP connection. This is primarily for larger print items like booklets and other multi-paged products.

Paper offerings are excellent as well, their 14pt uncoated is perfect for cards you will need to write on, and their 16pt coated is excellent for business cards, flyers and postcards.

Excellent company, we will be with them for the long term.

This goes up to 5 stars with ability to deliver files with a share link through the order process, rather than FTP.
"

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