"I'am very computor illiterite and I can get threw you site very well..."
"Very good except for the popups mentioned. Stop them and you'll get a 10 on everything."
"I always have good luck with Grainger. I usually search the catalog first. I them contact my area rep she sends me a quote and I put in my order. I couldn't ask for any better service than that."
"I am looking for a broach. the pictures show what appear to be the same broach for all of the sizes and types. I am not a machinist, so I am not aware that there SHOULD be a difference, but the square and HEX broaches look exactly the same on the working endges"
"Looking to replace parts for a extension ladder & found the part"
"For not to good but I can manage other wise"
"I had a problem , I could not get my order to process, I had to call customer service to place the order. Could not go front cart to final processing"
"It was good. except I couldn't sign into my account."
"Was fine. The length of this survey is ridiculous. Takes way too much time when I am working. Will not do again."
"too much information .. very data intensive slows down our business computers and do not load properly"
"Searching and navigating is very easy and quick."
"I was looking for pressure gauges. Mant examples showed up. I narrowed by serch by size and range. Then I reviewed material vs price and made my decision and placed the order."
"slow, if the site was as fast as this survey, it would be better!"
"its usually hard to find what I'm looking for. today I was looking for C size batteries.. how hard should that be?"
"Front page pop-ups advertising the same site I'm visiting is a 11 on the scale of 1 to 10 regarding annoyance. I filled out the rest of the survey just to get to this box so I can complain about it."