"my purchase history was not accurate."

"grainger is a very awesome site like to get on and check prices"

"I HAVE PURCHASED PRODUCTS FROM GRAINGER FOR YEARS AND HAVE ALWAYS BEEN VERY SATISFIED WITH PRICE QUALITY AVAILABILITY & CUSTOMER SERVICE"

"Checkout process is too long and has too many options for a simple one time purchase. Email address and phone number hidden in billing address block. Not logical. Had to re-type my credit card number 3 times."

"I have used the paper catalogs for 40+ years. I do not miss them at all. What I do miss is the tabular view of the pages of related parts."

"I really find it good to search"

"This survey asks the same questions multiple times so I won't waste my time with it again. The filters are often not relevant. I typically purchase electrical parts and color, price etc. are rarely the criteria, need more technically relevant filters"

"confusing to navigate, price almost 2x + free shipping from competitor"

"Experience was fine. Was going through my mail and answered on your letter."

"Not knowing the exact product nomenclature, Grainger site returned No Results until exact product description was entered."

"The site is good.The spec I was looking for I couldn't find."

"Got a message saying request was received. Was nice to know that. This was new. I usually get a response in an hour or so with order placed ( that has yet to come for this order)"

"Found what I was looking for with no problems, waiting to purchase the item when I need the product."

"Generally, it was a good experience. I had trouble finding the Log In link, but once located, everything went very well."

"I review previous purchase history to reorder products again and it was unclear to me how to find previous orders. I eventually did."