"Great experience, able to quickly narrow results to what I was looking for"

"A very simple and efficient experience."

"i first e-mailed ****@****, with no response"

"loose all the freaking popups & the gal that wants to chat all the time. All i want to do is look up parts & get my order made. If i need help i will call!!!"

"The experience was fine, I did not have high hopes in Granger carrying a residential ceiling fan/light"

"very good.... waiting to see if part works"

"The web site was very useful in that I looked up items on the web site, found my local store, called them and placed an order and am expecting to be able to pick up the items on Friday."

"Sales person presented options for purchasing - online or pickup in Waco, Texas. I will pick up the item tomorrow in Waco. She was very helpful."

"When search parameters can cover multiple areas those areas should turn up as an additional choice to help with navigation. Got lucky this time but have run into this before on this site. My thought as to what I am looking for does not always correspond to what you are expecting me to type in. And so it usually takes 2 to 3 times before I get to the right location."

"The newest changes into the look of the site refuse to load. when searching for safety supplies like glasses, the results were in a format more similar to the online catalog and the pics and descriptions wouldn't load which caused me not to purchase."

"You have a pop-up that shuts down my parts search and I need to restart my search from the beginning. I see this pop-up at least once every time. Really frustrating!"

"Very easy navigation and lay out of products. Very friendly user site"

"I do not like when the pop up window appears for online help. It's irritating and I don't need it. I'll call if I need help."

"very satisfied with the ease of navigation"

"Wonderful. Site is very easy to navigate."