"My online chat with Rhonda was very helpful."

"We already had a Purhcase Order to Grainger, and 3 out of the 4 items was discontinued and a Price increase on each."

"In general after a few search attempts I was able to find what I was looking for, since I have purchased these products before through Grainger it was just a matter of navigating the web site."

"Good experience- Not too difficult to get around- Boy! What a ton of products you folks have!!"

"Grainger always seems to have everything I need to keep our business running smoothly."

"I had no problems navigating your site. Your products are too expensive, though"

"Web description was wrong and part did not fit, lost a day, told to order a smaller one. Feel like I should not have to pay for the web error part since I lost a day getting my pump fixed"

"I like this site very much I can find what I want and make my purchases with ease"

"Once I was registered I found it very easy after a few minutes to navigate around selecting the parts that I needed."

"Excellent company to do business with. I order from Grainger because of the wide selection and support."

"Did not finalize my transaction, hoping to buy other items after more time."

"grainger, grainger, grainger got it done!"

"I love the website. Very easy to use and to find products needed and used in the past"

"Order management works reasonably well. Search function when looking for products is not always effective."

"Easy to browse and search. Ok descriptions"