"Erica J. was very helpful. She found the product I was looking for."

"Great site! Easy to use, fast."

"Very fast an efficient retail site."

"The checkout should have a comments section so that issues like tax/tax exempt status can be addressed before credit card charges are applied. I had to call and then send an e-mail to address the situation."

"Stop with the survey pop-ups and the messenger (chat) invites. They are very annoying"

"Special thanks to Michael McDaniel for assisting with pricing on equipment i purchased today. As always, the Grainger team has always went above and beyond to help clients, no exceptions ever."

"Have often heard radio ads. First time visitor. Very satisfied with the experience. Grainger.com has a new customer!"

"its OK most of the time, but there are field names to equipment that we use that I do not see on Grainger"

"Very good. I created lists years ago and cannot remember my user id or password. I had trouble getting them. Please send my information to ****@****"

"I searched for hole punch in office supplies and the vast majority of my results were staplers, staples, and tape dispensers - not relevant in the slightest, as far as I could tell."

"I found what I needed and it was easy to find. Just some of the survey questions did not allow me to say that I will be purchasing the products from GRAINGER thru my company's purchasing system."

"Had an idea what I needed but needed customer support to help me find exactly what I needed. They helped me find what I needed at an even better price than I was expecting."

"it was good, but this survey is too long"

"Found and purchased what I was looking for, pretty easily done, overall"

"Great exposure to industrial products for residential sites. Add to this survey a choice item called I don't know. :)"