"I LOVE USING GRAINGER.COMQUICK AND EASY SO I CAN GET ON WITH THE REST OF MY DAY."
"I am extremely happy with Grainger.com. My purchases are mainly for work, using a company PO. I actually used to not like ordering, because I would have to create a cart then call in the order, and delete cart. Now that there is a place for me to add a PO#, ordering is extremely easy and takes very little time. Grainger.com is now my first stop when searching for items we need. As a side note, I have always had excellent customer service, when needed, as well."
"All good easy to navigate. print invoice etc."
"Good except I was unable to get to lists."
"The expanding menus, while helpful and fast acting, sometimes became distracting as I tried to home in on what I was trying to click on. Other than that, a pretty great website."
"after logging in, I was taken to a summary type page of things we have ordered in the past. That made it so easy to reorder. That is a nice feature!"
"This site will be a big help with ordering parts for my job"
"It was easy to browse the site for what I was looking for"
"I really enjoy that our company has a corporate account with Grainger. It makes purchasing needed items very easy. The site can make it difficult to find what you are looking for, when looking for handles I feel handles should be enough of a keyword to bring up all types, when often you need to type in several different types to find what you are looking for. Also, I'd like to be able to see in the product description how many items will come in a package. It shows this with some things but not all. The pictures could be more detailed."
"The browsing went well. Filling out this survey took more time than anticipated."
"Very good. One time I checked my cart and had a hard time getting back to shopping."
"fine... but survey is too long"
"The purchase took less time than the survey."
"good experience But this survey is a bit too long"
"There are a lot of plumbing products and it is a major challenge to provide only relevant information."