"Great as always. First site I always go to."

"just normal Place order than go pick up NEED TO GET CATOLOG BACK IN STORE to many Question"

"It makes purchasing item very easy."

"I always love working with Grainger. I can usually figure out what I need online. If I need to call your employees are always great, pleasant and easy to work with!"

"I was using the Keepstock ordering system which is convenient and easy to use, although lately I have been less inclined to do so due to the substitutions and prices rising higher than your competitors."

"I used the chat to access more detailed technical information to place my order. Very helpful."

"Too many questions, chat helped me find what I needed. Part shows will be back ordered."

"It was easy to find what I was looking for. A little more difficult to find the technical specifications for the product."

"Generally my experience with grainger.com is good. I can easily determine whether a tool is U.S. made, which for most of my tool purchases is very important to me. However, Grainger's usual price is usually too high. I have been told by store employee's that If I am to open an account, I could get discounts, but I am a casual DIY handyman, and that is too much trouble. I do like the sale items, and closeouts, as they are often excellent deals. Since Sears has allowed its suppliers to source the majority of their hand tools overseas, I have sought out retailers that carry quality US made tools that are comperable in price and quality to the U.S. sourced Craftsman tools formerly available at Sears."

"payment issues would give card info not valid...Changed Credit Cards 2 times"

"Convince the Government to allow you to Control GSA."

"Fast and to the point. Two thumbs up for me."

"Always a pleasure looking at Grainger website"

"I often have difficulty placing orders online-ordering from Grainger was easy."

"always find what I was looking for"